Senior Logistics Implementation Analyst

As a Senior Logistics Implementation Analyst at our company, your primary responsibilities will include overseeing Infor ERPLn applications, troubleshooting ERP anomalies, providing end-user support, and engaging with user communities for efficient issue resolution. You will also manage logistics and operational processes related to Order to Cash and Procure to Pay and perform functional assessments and testing of software changes in logistics domains.

To qualify for the Senior Logistics Implementation Analyst role at our company, candidates must have a Bachelor’s degree in Computer Science, Mechanical Engineering, or a related field. Additionally, a minimum of 5 years of experience supporting Infor ERPLn, understanding ERP processes, and employing Systems Development Life Cycle (SDLC) methodologies is required.

Yes, the Senior Logistics Implementation Analyst role at our company allows for 100% remote work. This flexibility ensures that you can work from an environment that suits you best while contributing effectively to our ERP support and implementation efforts.

Preferred experience for the Senior Logistics Implementation Analyst position includes overseeing and supporting Infor ERPLn specifically for logistics domains, utilizing SDLC for system solutions development, and conducting integrated testing and deployment strategies. Demonstrated ability in managing data migration, validation, and process governance will also be beneficial.

A Senior Logistics Implementation Analyst at our company can look forward to multiple growth opportunities, including roles in leadership, project management, or specialized technical positions within ERP systems and logistics operations. By continuously improving your skills and gaining hands-on experience, you could advance into system management or take on strategic roles influencing broader organizational processes.

When responding to this question, highlight your knowledge of ERP processes, especially with examples of how you've leveraged them in managing logistics or operational workstreams. Discuss specific projects where you utilized Infor ERPLn to improve efficiency or troubleshoot issues, illustrating your practical experience.

Use this opportunity to describe a specific incident where you encountered a significant ERP issue. Detail the steps you took to investigate the problem, engage with affected users, and successfully implement a solution, demonstrating your problem-solving skills and technical knowledge.

Your response should outline your method for evaluating user-reported issues based on factors such as severity, impact on operations, and alignment with business priorities. Highlight your communication skills in engaging users to understand their needs better and ensure quick turnaround resolutions.

Discuss the various testing methodologies you utilize, such as User Acceptance Testing (UAT) and specific criteria for functional assessment. Share any documentation practices you follow to ensure thorough testing and how you ensure that modifications align with business requirements.

Key factors include understanding user needs, preparing for data migration, communicating changes, and conducting rigorous testing. Make sure to emphasize the importance of ensuring minimal disruption during the upgrade and having a well-documented change process in place to facilitate smooth transitions.

Discuss your strategies for continuous improvement, such as gathering user feedback, monitoring system performance, and analyzing data trends. Mention the importance of staying updated on system updates or enhancements to further optimize the ERP environment over time.

Share a specific experience where you facilitated requirement-gathering sessions with stakeholders, using techniques like interviews or workshops. Highlight how you documented those requirements and how they drove the development of effective system solutions.

Emphasize the importance of maintaining accurate documentation for process governance and knowledge transfer. Discuss how your documentation aids in user training, troubleshooting, and ensuring compliance with organizational standards.

Data validation is critical to ensure that input data is accurate and meets predefined requirements. Make sure to express how thorough validation processes minimize errors, enhance reporting accuracy, and ensure the reliability of the ERP system once implemented.

Reflect on your passion for problem-solving and improving business processes through technology. Share how working with ERP systems allows you to have a direct impact on operational efficiency and user satisfaction, leading to overall organizational success.