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Data Processing Success Associate I

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  

 

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 


Duties

•Must exemplify TreviPay Mission and Values. 

•Meet or exceed department metrics, program Service Level Agreements (SLA), and department Service Level Standards (SLS)

•Welcome change and adapt positively to internal and external changes as well as driving change as needed. 

•Dedicated to actively engaging in building rapport with internal parties to provide an accurate and timely experience, resulting in increased program engagement.

•Illustrate initiative by proactively contacting and responding to requests for information.

•Complete assigned learning before the due date while actively participating in learning sessions. 

•Accurately prepare, organize, and key in a minimum of 150 electronic invoices for processing a day, with less than 1 % error rate per program.

•Consistently complete all daily tasks and assignments.

•Daily review completed work for accuracy prior to submission.

•Comply with data integrity and security policies.

•Perform other duties as assigned by leadership.

•Provide timely, accurate, and comprehensive responses and resolutions to common questions and issues regarding supported programs, systems, processes, and procedures. 

•Successfully operate production printers, card embossers, fax machines, and scanners.


Skills

•Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience.  

•Minimum one year of Data Entry experience and able to key a minimum of 10,000 ksph is preferred but not required.

•Motivated and enthusiastic with a desire to be in Data Processing.

•Proven ability to assess, prioritize, and balance daily workload while using personal judgment and strong decision-making skills.

•Organized and self-sufficient with moderate supervision needed and the ability to communicate a summary of completed tasks to leaders.

•Strong attention to detail and accuracy is required.

•Coachable with the ability to improve performance based on feedback.

•Proficient with Outlook, Word, and Excel. 

•Strong critical thinking and analytical skills and ability to work in a collaborative team and independent environment.

•Professional written and verbal communication skills.

•Frequently move office supplies and small computer equipment weighing up to 10 pounds across the embossing area.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.


Hours: Full-time, Hybrid schedule (remote, Mon and Fri. Tues-Thur in office.) 10 am-6:30pm


Duties


Core Competencies

Demonstrate professionalism by Maintaining accountability, promoting respect, staying work-focused, being punctual, demonstrating a positive attitude, minimizing conflict, and encouraging others. 


The following includes actions and conscious inactions that team members, individually and within the group, are expected to display in all interactions.      

Active Listening 

Authentic 

Change Agent

Confidence 

Display Mindfulness 

Embrace Empathy   

Flexible

Forward Thinking (Critical, Analytical, Creative)  

Helpful 

Highly Responsive 

Positive Attitude 

Positive Body Language

Resourceful 

Team Mindset

Tone of Voice 

Trustworthy 



Why you will love working at TreviPay

·       Competitive salary

·       Paid parental leave

·       Generous paid time off

·       Medical, dental, vision, FSA, Life/AD&D, long and short term disability

·       401K matching

·       Employee referral program

 

At TreviPay we believe:

·       in saying yes to unique and challenging requirements

·       empowered team members are creative team members

·       our products make the customer’s day just a little bit better

·       work/life balance makes us all more effective

 

TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

 

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.

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CEO of TreviPay
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Brandon Spear
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What You Should Know About Data Processing Success Associate I, TreviPay

At TreviPay, we're on a mission to redefine B2B payments, and we want you to join us as a Data Processing Success Associate I in Overland Park, KS! In this role, you'll be the backbone of our operations, ensuring that our thousands of sellers can harness our global payments and invoicing network effortlessly. Every day, you'll key in a minimum of 150 electronic invoices, maintaining a stellar accuracy rate while adapting to the dynamic pace of a collaborative team. Your ability to build rapport with colleagues will enhance program engagement, as you respond proactively to requests for information in an environment that thrives on mutual support and innovation. With your attention to detail, you'll review your work diligently, ensuring compliance with data integrity policies and fostering a culture of responsiveness that encourages growth and learning. We’re all about balance here, with a hybrid schedule that allows you to work from home on Mondays and Fridays. Take advantage of our competitive salary, generous benefits including medical, dental, and 401K matching, and the opportunity to be part of something bigger. If you're motivated and eager to make an impact through data processing, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Data Processing Success Associate I Role at TreviPay
What are the key responsibilities of a Data Processing Success Associate I at TreviPay?

As a Data Processing Success Associate I at TreviPay, your main responsibilities include accurately preparing and processing a minimum of 150 electronic invoices daily, maintaining less than a 1% error rate, and engaging proactively with internal teams. You'll be expected to review your work for accuracy and comply with data integrity policies while providing timely support to common queries. Additionally, you'll embrace change, participate in learning initiatives, and demonstrate a collaborative mindset to ensure a successful processing environment.

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What qualifications do I need to apply for the Data Processing Success Associate I position at TreviPay?

To apply for the Data Processing Success Associate I position at TreviPay, you should have data entry experience, preferably one year, with the ability to key in a minimum of 10,000 strokes per hour. We're looking for motivated individuals with strong critical thinking skills, attention to detail, and the ability to work both independently and as part of a team. Proficiency in Outlook, Word, and Excel is also essential. A positive attitude and a coachable demeanor will help you thrive in our supportive environment.

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What is the work schedule for the Data Processing Success Associate I role at TreviPay?

The Data Processing Success Associate I role at TreviPay follows a full-time hybrid schedule. You'll work from home on Mondays and Fridays, while spending Tuesday through Thursday in our Overland Park office from 10 am to 6:30 pm. This flexible arrangement supports work-life balance while allowing you to connect with your team in a collaborative workspace.

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How does TreviPay support employee development for the Data Processing Success Associate I position?

At TreviPay, we believe in empowering our team members, which includes supporting professional development for the Data Processing Success Associate I position. You'll have opportunities to participate in learning sessions and must complete assigned learning before due dates. We provide a culture of feedback where you're encouraged to improve your performance and grow in your role, ensuring that you feel confident and capable in your professional journey.

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What benefits can I expect as a Data Processing Success Associate I at TreviPay?

As a Data Processing Success Associate I at TreviPay, you'll receive a competitive salary along with a comprehensive benefits package that includes paid parental leave, generous paid time off, and medical, dental, vision, and life insurance. Additionally, our 401K matching plan helps you plan for your future, and our supportive culture fosters employee growth and well-being, making TreviPay a great place to build your career.

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Common Interview Questions for Data Processing Success Associate I
Can you describe your experience with data entry and how it relates to the Data Processing Success Associate I role at TreviPay?

When answering this question, focus on your specific data entry experience—emphasize the volume of work you've handled, any systems you've used, and your attention to detail. Tailor your response to link your past experiences to the responsibilities of processing invoices accurately at TreviPay.

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How do you handle errors in data processing, and what steps do you take to prevent them?

Discuss your methodical approach to error-checking, such as reviewing work consistently, utilizing software tools for accuracy, and implementing personal checks. Highlight your proactive nature in learning from past mistakes to ensure higher accuracy in future tasks.

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What strategies do you use to manage your time effectively while performing data entry tasks?

Share specific strategies like prioritizing tasks, setting daily goals, and using tools to track your progress. Mention how you balance accuracy and speed, especially within the metrics expected at TreviPay, showcasing your organizational skills.

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Can you give an example of how you built rapport with colleagues or clients in a previous job?

Provide a clear example that demonstrates your interpersonal skills—whether that's through regular communication, being supportive during projects, or finding common ground. Highlight the positive outcomes of these relationships, especially in a team-centric environment like TreviPay.

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Why do you think attention to detail is important in a role like the Data Processing Success Associate I?

Discuss the critical role that attention to detail plays in maintaining accuracy in financial transactions. Share how small errors can lead to larger issues and emphasize your commitment to quality in your work, which aligns with TreviPay's high standards.

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How do you adapt to changes in a work environment, especially in a fast-paced data processing job?

Talk about your experience with change management—provide examples of how you embraced changes in previous roles, whether through new software, processes, or department structures. Highlight your flexible mindset and readiness to learn, which is crucial for the Data Processing Success Associate I position.

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What motivates you to excel in data processing tasks?

Share what drives you—whether it's the satisfaction of completing a task accurately, the thrill of hitting performance metrics, or the impact of your work on team success. Relate your motivation to TreviPay's mission and how you can contribute positively to the team.

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Describe a challenging project or task you've worked on and how you successfully navigated it.

Detail a specific challenge, focusing on your problem-solving techniques and teamwork. Emphasize how you communicated effectively with others and leveraged collaborative support, demonstrating skills that are valuable for your role at TreviPay.

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How do you prioritize tasks during busy periods in data processing roles?

Explain your approach to prioritization—like assessing urgency or importance, using checklists, or staying organized with software tools. Illustrate how this process ensures that you meet both daily targets and maintain accuracy in your work.

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What makes you a great fit for the Data Processing Success Associate I role at TreviPay?

Highlight your relevant experience, skills, and attributes that align with the role's requirements. Use specific examples to illustrate your suitability and express your enthusiasm for contributing to TreviPay's mission and team culture.

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TreviPay is guided by a belief in continuous improvement through disruptive innovation. Sustaining this high-performance culture means putting our people first, and keeping employee success at the forefront of our mission. At TreviPay, we work to ...

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Full-time, hybrid
DATE POSTED
January 13, 2025

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