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Property Manager - Koreatown. Los Angeles.

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities:
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Requirements:
  • 3+ years of property management experience with managing multiple apartment building at the same time.
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Appfolio and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$72,000 - $85,000 a year







#ZR


What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$78500 / YEARLY (est.)
min
max
$72000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Koreatown. Los Angeles., Tripalink

Are you ready to embrace a leadership role in property management with Tripalink in the vibrant Koreatown, Los Angeles? As a Property Manager, you will be at the heart of our community-driven approach to urban living, supporting tenants and ensuring that their experiences in our co-living spaces are exceptional. Your day-to-day will involve managing the smooth move-in and move-out processes for residents, where you will check units, collect tenant information, and provide clear move-in instructions. With your expertise in operating the Appfolio system, you will efficiently handle customer data, maintenance requests, and contracts, ensuring a seamless rental experience. Collaboration is key, and you will work closely with maintenance technicians and vendors to oversee repairs and maintain property units and common areas. Building strong relationships with tenants is crucial; you’ll be the go-to person for resolving complaints and addressing concerns. Regular site visits will keep you connected with our various properties, enabling you to maintain their high standards. If you have a passion for community and are equipped with at least three years of property management experience, along with excellent communication skills, we want to hear from you. Join Tripalink, where you can thrive in an energetic environment while contributing to a greater mission of delivering innovative and exceptional living experiences.

Frequently Asked Questions (FAQs) for Property Manager - Koreatown. Los Angeles. Role at Tripalink
What are the primary responsibilities of a Property Manager at Tripalink?

As a Property Manager at Tripalink, your primary responsibilities include overseeing the move-in and move-out processes for tenants, managing customer data and maintenance requests using the Appfolio system, assigning work orders to maintenance technicians, maintaining high-quality property units and amenities, and ensuring strong communication with both tenants and landlords. Your role is essential in maintaining the community vibe that Tripalink is known for.

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What qualifications do I need to apply for the Property Manager position at Tripalink?

To apply for the Property Manager position at Tripalink, you need at least three years of property management experience, preferably managing multiple apartment buildings. Additionally, proficiency in using management software like Appfolio, excellent organizational and problem-solving skills, and strong verbal and written communication abilities are essential for success in this role.

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How does Tripalink support the growth and development of a Property Manager?

Tripalink values professional growth and offers a vibrant working environment. As a Property Manager, you will benefit from regular team-building activities, leadership cultivation opportunities, and individual development programs. This investment in your growth will allow you to thrive personally and professionally within the company.

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What is the salary range for the Property Manager role at Tripalink?

The salary range for the Property Manager at Tripalink is between $72,000 and $85,000 per year. This may vary based on location, candidate skills, qualifications, and experience. Furthermore, Tripalink provides additional benefits and may offer annual incentives based on performance.

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What can I expect from the work environment as a Property Manager at Tripalink?

As a Property Manager at Tripalink, you can expect an energetic and passionate work environment that fosters creativity and teamwork. The company prides itself on providing a supportive setting where inclusiveness is embraced, allowing you to make a positive impact while enjoying a fulfilling career.

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Common Interview Questions for Property Manager - Koreatown. Los Angeles.
How do you manage tenant communications effectively?

You can respond by discussing your strategies for maintaining open lines of communication, such as regular check-ins and feedback mechanisms. Highlight your experience in resolving complaints and how you prioritize tenant satisfaction as key in your management approach.

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What experience do you have with property management software like Appfolio?

In your response, be specific about your experience with Appfolio or similar software. Detail how you have used it to streamline processes, manage customer data, and improve tenant interactions, emphasizing your technical skills.

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Describe a challenging situation you faced as a Property Manager and how you resolved it.

Share a specific example that demonstrates your problem-solving skills. Explain the situation, your approach to resolving it, and the positive outcome that resulted, showcasing your ability to handle conflict and maintain tenant relations.

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How do you prioritize your tasks when managing multiple properties?

Discuss your organizational strategies, such as using task management tools or creating prioritization matrices. Provide examples of how you balance workload effectively to ensure each property receives the attention it deserves.

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What qualities do you think are essential for a successful Property Manager?

Articulate key qualities like strong communication skills, adaptability, problem-solving abilities, and a keen attention to detail. Illustrate how you embody these traits and why they contribute to effective property management.

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How do you ensure the maintenance of property amenities?

Explain your proactive approach to maintenance, including routine inspections, using feedback from tenants, and effectively managing work order assignments. Mention how you educate tenants on using amenities responsibly.

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Can you give an example of how you've improved tenant satisfaction in your previous role?

Provide a specific instance where your initiative led to a positive change, such as implementing a feedback system or organizing community events, and emphasize the importance of tenant satisfaction in property management.

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How do you handle conflicts between tenants?

Discuss your diplomatic skills and how you seek to understand both sides of the issue before mediating. Share a time when you managed a conflict and the steps you took to reach an amicable resolution.

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What strategies do you use to keep up-to-date with property management regulations?

Talk about actively engaging in professional development through workshops, networking with other property managers, and following industry publications to remain informed about local, state, and federal regulations that impact property management.

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What motivates you to work in property management?

Express your passion for creating enjoyable living spaces and fostering community among tenants. Share how you find fulfillment in overcoming challenges and ensuring that residents feel at home in their environment.

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Full-time, on-site
DATE POSTED
January 6, 2025

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