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Property Manager - Wilmington, NC - Lighthouse image - Rise Careers
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Property Manager - Wilmington, NC - Lighthouse

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities:
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Entrata system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Qualifications:
  • 3+ years of property management experience with managing multiple apartment building at the same time.
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Entrata and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$67,000 - $72,000 a year

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$69500 / YEARLY (est.)
min
max
$67000K
$72000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Wilmington, NC - Lighthouse, Tripalink

Lighthouse is on the lookout for a dynamic Property Manager to join our team in Wilmington, NC! As a leading co-living and apartment rental platform, we strive to create exceptional living experiences that build community among residents. In this role, you'll be at the forefront of managing tenant relationships, overseeing move-ins and move-outs, and utilizing the Entrata system to enhance our operational efficiency. With your keen eye for detail and organizational skills, you will ensure that property units and amenities are maintained to the highest standards. Your responsibilities will include communicating effectively with tenants to resolve complaints, assigning maintenance tasks, and collaborating with vendors to ensure timely repairs are completed. We are looking for someone who is not only passionate about property management but also eager to contribute to our vibrant team culture. If you thrive in a fast-paced environment and have experience managing multiple apartment buildings, we want to hear from you! With a competitive salary of $67,000 - $72,000 a year and opportunities for professional growth, joining Lighthouse is a great next step in your career. Be part of a company that values diversity and fosters personal development while redefining urban living in Wilmington!

Frequently Asked Questions (FAQs) for Property Manager - Wilmington, NC - Lighthouse Role at Tripalink
What are the key responsibilities of a Property Manager at Lighthouse in Wilmington, NC?

As a Property Manager at Lighthouse in Wilmington, NC, your key responsibilities will include managing the flow of move-ins and move-outs, operating the Entrata system for customer data and maintenance requests, supervising repair work, and maintaining open communication with both tenants and vendors. You'll also be responsible for addressing tenant complaints, conducting property inspections, and ensuring all sites are properly maintained.

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What qualifications are required for the Property Manager position at Lighthouse?

To qualify for the Property Manager role at Lighthouse, candidates should have at least 3 years of property management experience, particularly in managing multiple apartment buildings. Strong organizational and problem-solving skills, as well as excellent communication abilities, are essential. Familiarity with the Entrata software and the ability to handle multiple projects simultaneously are also important criteria for this position.

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What is the salary range for the Property Manager position at Lighthouse in Wilmington, NC?

The Property Manager position at Lighthouse offers a competitive salary range of $67,000 to $72,000 per year, depending on individual skills and experience. In addition to the base salary, there may also be opportunities for annual incentives and comprehensive benefits, providing a well-rounded compensation package.

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What kind of work environment can a Property Manager expect at Lighthouse?

A Property Manager at Lighthouse can expect a positive and energetic work environment that values ambition and passion. Our team culture emphasizes collaboration, regular team-building activities, and leadership development. We also promote diversity and inclusion, ensuring that everyone feels a sense of belonging and can thrive together.

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Does Lighthouse offer any opportunities for professional development to Property Managers?

Yes, Lighthouse is committed to supporting the growth of its employees, offering various opportunities for professional development. This includes individual development programs, rotation among departments and locations, and networking resources from external partners, helping Property Managers expand their skills and career potentials.

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Common Interview Questions for Property Manager - Wilmington, NC - Lighthouse
Can you describe your experience with managing multiple apartment buildings?

When answering this question, highlight your specific experiences managing various properties, detailing the challenges faced and how you overcame them. Emphasize your organizational skills, the systems used for property management, and how you ensure quality service across multiple locations.

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How do you handle tenant complaints effectively?

Express your approach to tenant complaints by discussing the importance of active listening and understanding tenants’ concerns. Share specific examples of past complaints you've resolved and outline your process for ensuring tenants feel heard and valued.

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What tools or software are you proficient in for property management?

Mention your familiarity with property management software, specifically the Entrata system, if applicable, along with any other tools you’ve used. Discuss how you've utilized these tools to streamline processes and improve tenant satisfaction.

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How do you stay organized while managing multiple projects as a Property Manager?

Discuss your methods for prioritizing tasks and keeping track of deadlines. Mention any specific systems or tools, such as digital task managers or spreadsheets you rely on to ensure all projects are completed efficiently and on time.

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Can you explain your process for conducting property inspections?

Describe your approach to conducting property inspections by outlining the criteria you assess. Emphasize the importance of regular inspections in maintaining property standards and ensuring tenant satisfaction.

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How do you ensure effective communication with vendors and contractors?

Talk about your strategies for communicating effectively with vendors, including setting clear expectations, regular check-ins, and fostering positive relationships. Providing examples of successful collaborations can be beneficial here.

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What strategies do you use to foster a sense of community among tenants?

Share your innovative ideas for community-building activities or initiatives that promote interaction among tenants, showcasing your ability to enhance tenant satisfaction and retention through engagement.

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How do you prioritize maintenance requests?

Highlight your prioritization methods, such as categorizing requests by urgency and impact on tenant living conditions. Discuss how you ensure timely responses and follow-up on all maintenance tasks.

Join Rise to see the full answer
What do you believe is the most important quality in a Property Manager?

Share your thoughts on the essential qualities of a successful Property Manager, such as strong communication skills, empathy, and problem-solving abilities. Provide examples of how you've demonstrated these qualities in your past experiences.

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Why do you want to work as a Property Manager at Lighthouse?

Articulate your passion for property management and your alignment with Lighthouse’s mission of creating community-focused living experiences. Discuss specific aspects of the company culture or values that resonate with you and how you can contribute to their goals.

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Customer-Centric
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Empathetic
Collaboration over Competition
Fast-Paced
Growth & Learning
Transparent & Candid

It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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Full-time, on-site
DATE POSTED
December 30, 2024

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