About Trove Recommerce
Trove powers resale for the world's most beloved brands, extending the life of millions of products and creating more inclusive, less wasteful business models. Trove is the market leader in branded resale and trade-in for world-class brands and retailers such as Canada Goose, lululemon, Patagonia, REI, Levi’s, Arc’teryx, Allbirds, and more. Through its proprietary Recommerce Operating System, Trove is accelerating the shift toward more sustainable business models, foundational for circularity. Over the last decade, Trove has equipped leading brands with technology and operations to create and scale branded resale programs by enabling customer trade-in of items, single-SKU identification and condition grading, site build and maintenance, and customer data collection, analytics and reporting. A Certified B Corporation, Trove is pioneering a new era of retail essential to a more sustainable future.
Recognized by FastCo in 2023, 2022 and 2020 as one of the World Changing Ideas Awards and one of the World's Most Innovative Companies, we continue to gather accolades for our innovative resale technology. In 2023, Trove was recognized as winner for Best Use of Emerging Technology by Modern Retail and selected by Inc as 2023 winner for larger businesses that have grown significantly without losing their focus on serving the best products. The Leading 100 selected Trove as 2023 Trailblazer of the Year for breakout technology startups that are driving innovation in fashion and retail. And most recently awarded the Reverse Logistics Operational Excellence Award for 2024 by the Reverse Logistics Association. Join us for the new era of conscious commerce.
About the Logistics Operations Associate -Pennsylvania / New Jersey role
We’re looking for an excited Logistics Operations Associate -Pennsylvania / New Jersey to join the Distributed Operations team. This position will report to the Supply Chain Logistics Manager and will serve as a main point of contact for our third party logistics (3PL) providers across the U.S. as the coordinator of inbound and outbound logistics. You will also manage a small team of specialists that support 3PLs that manage recommerce operations on behalf of Trove, including triaging issues in our warehouse management and inventory management systems while monitoring performance metrics.
In addition to standard logistics, Trove enables the secondary market of goods which requires inspection, identification and value added services such as cleaning, repair or photography. You will be responsible for monitoring these production activities by partnering with our 3PL providers and utilizing business intelligence tools (Looker) tools to ensure all Standard Operating Procedures (SOPs) are being followed. Trove has created industry leading technology to seamlessly process In-Store Trade Ins, Digital Trade Ins and Returns to either be resold or sent to the item’s next best use, you will become a Subject Matter Expert (SME) of this product over time. We need this person to be regionally located near our 3PL facility in Fairless Hills, PA.
What You'll Do:
Experience You Bring
Bonus points if you have…
Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Trove, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Why Work Here?
Trove is committed to creating an equitable and transparent workplace. The annual compensation range for this position is $79,286-$89,258 plus equity. Final compensation will be determined based on experience, location and skills and may vary from the range listed above.
Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.
Trove powers resale as a channel for the world's most beloved brands, extending the life of millions of products and creating more inclusive, less wasteful business models
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