True Anomaly seeks an experienced Senior IT Support Analyst to provide technical support and maintain computer systems, networks, and hardware, contributing to the mission of ensuring space access and sustainability.
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Skills
Strong knowledge of computer systems and networks
Proficient with Microsoft 365
Excellent troubleshooting skills
Experience with remote support tools
Knowledge of cloud-based technologies
Responsibilities
Provide technical support to employees via various channels
Troubleshoot and resolve technical issues
Install, configure, and maintain computer systems, networks, and hardware
Maintain documentation of technical support requests and resolutions
Monitor system performance and security
Assist with deployment of new hardware and software
Automate tasks using advanced scripts
Education
Bachelor’s Degree or relevant certifications
Benefits
Health, Dental, Vision Insurance
401K and Parental Leave
PTO and paid holidays
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