Job details

Relationship Banker - Branch Manager I

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Overview

To be responsible for the overall management of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities.

Responsibilities

Lead (or potentially assist in leading) the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank’s current focus, campaign, or needs.
Conduct sales calls and customer meetings.
Take and process loan applications, interview applicants, and clear exceptions and past dues. Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes.
Ensure marketing materials and personnel in the branch comply with current regulations and policies.
Steer branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses.
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability.
Interview prospective employees.
Mentor, train, coach, and manage branch personnel for day-to-day activities, along with their team member’s individual growth/improvement.
Manage, among other things: scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting along with other typical management duties and tasks.
Potentially participate in visible roles in the community in civic and other service organizations.
Perform additional duties as assigned.

Qualifications

Four-year college education or equivalent banking experience
Three (3) years platform banking experience-OR-Minimum of five (5) years proven and progressive experience in one or more of the following areas:
- Banking experience (credit, treasury management, etc.)
- Business development
- Related financial services experience
Highly developed supervisory experience or Trustmark’s Development Associate training
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong interpersonal and communication skills (both verbal and written)
Time management skills
Exceptional customer service abilities
Extensive understanding of Retail Banking products and services, along with a working knowledge of other lines of business
May require registration with the National Mortgage Licensing System and Registry (NMLS)
Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Proven experience in managing a loan portfolio preferred.

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Relationship Banker - Branch Manager I, Trustmark Bank

Are you ready to step into a leadership role as a Relationship Banker - Branch Manager I at our vibrant Panama City location? In this exciting position, you'll be the heartbeat of our branch, responsible for steering your team towards maximizing growth and profitability through impressive sales initiatives and stellar customer service. Your days will be filled with dynamic business development activities, where you’ll lead efforts to increase wallet share, referral rates, and lending activities. You’ll take the lead in sales calls and customer meetings, skillfully managing loan applications and portfolios while staying updated on all regulatory requirements. But that's not all! As a Relationship Banker - Branch Manager I, you will foster a thriving team atmosphere by conducting engaging branch meetings, mentoring, and training personnel. You'll also play a critical role in attracting talent by interviewing potential employees, while ensuring your branch operations run smoothly with excellent performance management and compliance. Whether you’re making a mark in the community or participating in local civic organizations, you will shine as both a leader and an exemplary representative of our values. If you have a strong background in banking or related financial services, and an eagerness to cultivate relationships and achieve sales goals, this is an incredible opportunity to grow your career with us in Panama City! We can't wait to meet you and explore how you can contribute to our success.

Frequently Asked Questions (FAQs) for Relationship Banker - Branch Manager I Role at Trustmark Bank

What does a Relationship Banker - Branch Manager I do at our Panama City location?

As a Relationship Banker - Branch Manager I at our Panama City location, you will oversee the branch's operations and personnel to enhance both profitability and sales success. Your role involves leading the branch in business development, processing loans, and ensuring regulatory compliance, while mentoring team members to drive a culture of exceptional customer service and overall operational excellence.