Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA

Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USABe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Licensed Healthcare Insurance Agent - Spanish-English working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC. We value your investment in yourself to study and pass the insurance exam in your current state. In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licensed in other states and invest in your continuing education credits, as well as any renewal costs.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!Our TTEC work from home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, LA or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.What You’ll be DoingYou’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.As a Licensed Healthcare Insurance Agent, on a typical day, you’ll• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner• Identify additional needs customers may have and help them to upgrade products or servicesWhat You Bring to the Role• Current Health insurance license in your state of residence• Bilingual in English and Spanish• High speed internet (>25 mbps)• Minimum six (6) months sales experience• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)• Strong customer service orientation• High school diploma or equivalent• Computer experienceWhat You Can Expect• Supportive of your career and professional development• An inclusive culture and community minded organization where giving back is encouraged• A global team of curious lifelong learners guided by our company values• All license fees provided by TTEC as your employer• Guaranteed hourly wage plus performance bonus opportunitieso Base wage of $19 per houro During our defined season only (from July 15th to December 15th), you'll receive an additional stipend of $5 that will bring pay to $24/hro Plus, you’ll receive a monthly pay-for-performance bonus. This brings your earning potential effectively up to $28/hour during the season• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.Visit https://hellottecbenefits.com/ for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.Primary LocationUS-CO-EnglewoodJob_Customer Care RepresentativeBenefits:Flexible Spending Accounts, Game Rooms, Life Insurance, Long Term Disability, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Merchandise Discounts, On Site Cafeteria, Paid Holidays, Paid sick days, Parking , Performance bonus, Prescription Drug Coverage, Professional Development, Retirement / Pension Plans, Tuition Reimbursement, Vacation/paid time off, Work From Home, 401K, Employee Events, Employee Referral Program, Flexible SchedulesAbout the Company:TTECWe are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.Company Size:10,000 employees or moreIndustry:Other/Not ClassifiedFounded:0Website:http://www.ttecjobs.com