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Manager, Trust & Safety Operations Programs

Turo is looking for a Manager, Trust & Safety Operations to lead their Trust & Safety Operations teams in Phoenix, AZ. The ideal candidate will have extensive experience in risk management, operational performance management, and team leadership.

Skills

  • Strong subject matter expertise in customer and agent experience
  • Operational performance management
  • Risk management
  • Excellent communication skills

Responsibilities

  • Lead and ensure the execution of Trust & Safety Operations teams
  • Design and prioritize best-in-class strategies to mitigate risk
  • Work with various teams to align priorities with overall business goals
  • Facilitate change management to promote efficient workflows

Education

  • Bachelor’s degree or equivalent work experience

Benefits

  • Competitive salary, equity, benefits, and perks
  • Employer-paid medical, dental, and vision insurance
  • $2,000 Learning & Development stipend
  • Paid time off, holidays, volunteer time off, and parental leave
To read the complete job description, please click on the ‘Apply’ button

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$83,000/yr - $94,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 8, 2024

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