Turo is looking for a Manager, Trust & Safety Operations to lead their Trust & Safety Operations teams in Phoenix, AZ. The ideal candidate will have extensive experience in risk management, operational performance management, and team leadership.
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Skills
Strong subject matter expertise in customer and agent experience
Operational performance management
Risk management
Excellent communication skills
Responsibilities
Lead and ensure the execution of Trust & Safety Operations teams
Design and prioritize best-in-class strategies to mitigate risk
Work with various teams to align priorities with overall business goals
Facilitate change management to promote efficient workflows
Education
Bachelor’s degree or equivalent work experience
Benefits
Competitive salary, equity, benefits, and perks
Employer-paid medical, dental, and vision insurance
$2,000 Learning & Development stipend
Paid time off, holidays, volunteer time off, and parental leave
To read the complete job description, please click on the ‘Apply’ button