Job details
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Customer Success Associate, Provider
Turquoise Health is seeking a Customer Success Associate to bridge customer support with strategic account management, providing opportunities for advancement to the Customer Success Manager role.
Skills
- Customer success principles
- SaaS experience
- Proactive problem-solving
- Effective communication
Responsibilities
- Assist in developing strategic account plans
- Engage directly with customers
- Support post-sales customer lifecycle
- Participate in key projects
- Communicate customer needs to internal teams
- Identify customer churn risks
- Engage in learning for professional development
Education
- Bachelor's Degree in Business, Healthcare Management, or related field
Benefits
- Competitive pay with equity options
- Stellar health care plan options
- Company-sponsored disability & life insurance
- Unlimited PTO
- 401(k) + 4% Matching
- Fully remote work
- $750 work-from-home setup budget
- Quarterly co-working weeks stipend
- Monthly health and wellness benefit
- Generous paid family leave
To read the complete job description, please click on the ‘Apply’ button
Turquoise Health Glassdoor Company Review
Chris Severn
4.7
Turquoise Health DE&I Review
No rating
CEO of Turquoise Health
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Make healthcare prices transparent and easy to understand for everyone.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$95,000/yr - $115,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 3, 2024
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