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Job details

Customer Success Associate, Provider

Turquoise Health is seeking a Customer Success Associate to bridge customer support with strategic account management, providing opportunities for advancement to the Customer Success Manager role.

Skills

  • Customer success principles
  • SaaS experience
  • Proactive problem-solving
  • Effective communication

Responsibilities

  • Assist in developing strategic account plans
  • Engage directly with customers
  • Support post-sales customer lifecycle
  • Participate in key projects
  • Communicate customer needs to internal teams
  • Identify customer churn risks
  • Engage in learning for professional development

Education

  • Bachelor's Degree in Business, Healthcare Management, or related field

Benefits

  • Competitive pay with equity options
  • Stellar health care plan options
  • Company-sponsored disability & life insurance
  • Unlimited PTO
  • 401(k) + 4% Matching
  • Fully remote work
  • $750 work-from-home setup budget
  • Quarterly co-working weeks stipend
  • Monthly health and wellness benefit
  • Generous paid family leave
To read the complete job description, please click on the ‘Apply’ button
Turquoise Health Glassdoor Company Review
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Turquoise Health DE&I Review
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CEO of Turquoise Health
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Chris Severn
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Make healthcare prices transparent and easy to understand for everyone.

12 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$95,000/yr - $115,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 3, 2024

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