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Job details

KYT Operations Specialist

Twilio is looking for a KYT Operations Specialist to combat fraud and spam on their communications platform. This full-time remote role is integral to maintaining a trusted network.

Skills

  • Analytical skills
  • Project management
  • Customer service
  • Data analysis

Responsibilities

  • Utilize Twilio’s tools to detect and prevent non-compliant activity.
  • Analyze reported text messages to determine correct classification.
  • Handle incoming requests from internal and external customers.
  • Support continuous process improvements.
  • Stay updated with industry trends related to text messaging spam and fraud.

Education

  • Experience in fraud detection or information security

Benefits

  • Generous time-off
  • Parental leave
  • Healthcare
  • Retirement savings program
To read the complete job description, please click on the ‘Apply’ button
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.

153 jobs
MATCH
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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 11, 2025

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