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Regional Director, Customer Success - Strategic Accounts image - Rise Careers
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Regional Director, Customer Success - Strategic Accounts

Join Twilio as the Regional Director, Customer Success Strategic Accounts on the Managed Customer Success team. You will be responsible for building and coaching a high-performing team to ensure customer satisfaction and growth.

Skills

  • People leadership
  • Customer Success Management
  • Sales Engineering
  • Account Management
  • Consulting

Responsibilities

  • Lead a team of CSMs driving product adoption and customer satisfaction
  • Act as an escalation point for customers
  • Ensure strategic customers realize the full value of the Segment platform
  • Manage regular reporting and drive engagement within customer accounts

Benefits

    To read the complete job description, please click on the ‘Apply’ button
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    CEO of Twilio
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    Khozema Shipchandler
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    Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.

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    BADGES
    Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Work&Life Balance
    CULTURE VALUES
    Inclusive & Diverse
    Social Impact Driven
    Collaboration over Competition
    Growth & Learning
    BENEFITS & PERKS
    Maternity Leave
    Paternity Leave
    Family Coverage (Insurance)
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Health Savings Account (HSA)
    Flexible Spending Account (FSA)
    401K Matching
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, remote
    DATE POSTED
    June 26, 2024

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