Job details

Regional Director, Customer Success

Twilio powers real-time business communications and data solutions. We seek a Regional Director to lead our Customer Success team, focusing on customer satisfaction and growth.

Skills

Customer Success Management
Team Leadership
Analytical Skills
Negotiation Skills

Responsibilities

Lead a team of CSMs focused on customer relationship and success
Act as the point of escalation for customers
Manage forecasting and health assessments in Salesforce
Drive product adoption and customer engagement

Education

Bachelor's Degree in Business or related field

Benefits

Generous time-off
Parental and wellness leave
Healthcare benefits
Retirement savings program

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3.6

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CEO of Twilio

Khozema Shipchandler

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Average salary estimate

Estimate provided by employer

$90000 / ANNUAL (est.)

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$80K

$100K

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By Twilio

Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.

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