Job details
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Regional Director, Customer Success
Twilio powers real-time business communications and data solutions. We seek a Regional Director to lead our Customer Success team, focusing on customer satisfaction and growth.
Skills
- Customer Success Management
- Team Leadership
- Analytical Skills
- Negotiation Skills
Responsibilities
- Lead a team of CSMs focused on customer relationship and success
- Act as the point of escalation for customers
- Manage forecasting and health assessments in Salesforce
- Drive product adoption and customer engagement
Education
- Bachelor's Degree in Business or related field
Benefits
- Generous time-off
- Parental and wellness leave
- Healthcare benefits
- Retirement savings program
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate
Estimate provided by employer
$90000
/ ANNUAL (est.)
min
max
$80K
$100K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
By
Twilio
Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
192 jobs
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$136,240/yr - $189,300/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 31, 2024
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