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Technical Account Manager 3 - job 1 of 5
Twilio is seeking a Technical Account Manager to support and partner with their top tier strategic customers in North America. The role requires a technical expert who will resolve complex technical problems and ensure customer satisfaction.
Skills
- Strong technical knowledge
- Diplomatic communication skills
- Experience with RESTful technology and APIs
- Troubleshooting server-side and client-side code
Responsibilities
- Address customer issues using technical skills
- Provide proactive insights and guidance to prevent issues
- Collaborate with customer developers to resolve problems
- Analyze trends and improve support processes
Benefits
- Generous time-off
- Healthcare
- Retirement savings program
- Parental and wellness leave
To read the complete job description, please click on the ‘Apply’ button
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
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CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$84,320/yr - $124,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 11, 2024
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