Account Manager, SynBio - Germany

As an Account Manager at Twist Bioscience, you'll be primarily responsible for delivering revenue and driving growth for Synthetic Biology products. This includes achieving quarterly and annual sales targets, providing accurate forecasts, building relationships with customers, and offering feedback that helps shape product innovations.

To qualify for the Account Manager position at Twist Bioscience, you should have a Bachelor's degree, ideally in Biology or a related field, and 3-5 years of experience in selling life science reagents, particularly Synthetic Biology products. Technical knowledge in this area and experience with Salesforce.com are also preferred.

The Account Manager at Twist Bioscience plays a crucial role in product development by gathering customer feedback and identifying unmet needs. This feedback is essential in guiding the R&D team to create innovative solutions that cater to the market demands and enhance the company's product line.

The work environment for an Account Manager at Twist Bioscience is dynamic and collaborative. You will have the opportunity to work alongside talented individuals from various departments, including R&D, product management, and operations, fostering teamwork and support in a fast-paced setting.

Essential skills for succeeding as an Account Manager at Twist Bioscience include excellent communication and presentation skills, strong customer consultative selling abilities, technical depth in synthetic biology applications, and the ability to work effectively in a start-up environment that requires adaptability and strategic thinking.

In developing relationships with new clients, I prioritize understanding their specific needs and challenges. I start by conducting thorough research on their business and industry, followed by engaging in meaningful conversations to build rapport and trust. Demonstrating genuine interest and providing tailored solutions helps establish a solid foundation for partnership.

Absolutely! In my previous role, I implemented a strategic sales plan that focused on key market segments. By leveraging customer insights and aligning our offerings with their goals, I not only met but exceeded my quarterly targets by 20%, showcasing the effectiveness of my approach.

For accurate revenue forecasting, I utilize a combination of historical sales data analysis, market trend evaluation, and constant communication with the sales team. Additionally, leveraging CRM tools like Salesforce.com to track and analyze sales opportunities allows me to make informed predictions that align with our business objectives.

I view customer feedback as a crucial component of our growth. I listen actively to customer suggestions, document their insights meticulously, and facilitate discussions with the product team to advocate for necessary adjustments. This not only improves our offerings but also strengthens trust and loyalty among our customers.

Teamwork is essential for my success as an Account Manager. Collaborating with cross-functional teams helps ensure our strategies are aligned, enhancing the customer experience. I value open communication and believe that brainstorming with others can lead to creative solutions and improved outcomes in sales.

My experience in the Synthetic Biology field spans over several years, where I have sold various related products and solutions. I've gained a deep understanding of the applications and workflows in Synthetic Biology, which equips me to engage with clients meaningfully and present our products effectively.

Staying updated on industry trends and competitors is vital in my role. I actively read industry publications, participate in relevant tradeshows, and engage with professional networks to gather insights. This knowledge enables me to anticipate market shifts and adjust strategies accordingly.

In consultative selling, I find the most effective techniques include asking open-ended questions to understand client needs better and providing tailored solutions that address their specific challenges. Establishing a consultative rapport helps clients feel valued and leads to long-term partnerships.

I manage my pipeline by employing a structured approach using CRM tools to track leads. I prioritize based on the potential value and fit of each opportunity, regularly revisiting and updating my strategies to ensure I focus on the most promising leads for maximum impact.

My passion for working in Synthetic Biology stems from the transformative potential of this field. The ability to contribute to advancements that positively impact areas like healthcare and environmental sustainability excites me, and I am motivated by the opportunity to be involved in innovative solutions that can change lives.