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Intermediate Clinical Billing Specialist - job 3 of 3

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

05/08/2025


Type of Position:

Staff - Clerical


Job Type:

Regular


Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:

FIN | CORE CCBO Commercial


Department's Website:


Summary of Job Duties:

The Intermediate Clinical Billing Specialist is responsible for timely and accurate management of payer rejections in the clearinghouse, claim edits in EPIC, and ensuring claims go out to the payer within timely filing deadlines with a goal of clean claim submission. This position must understand 3rd party billing requirements; analyze patient account balances and various payer contract terms, have basic accounting skills and be able to utilize a calculator and systems functionality to calculate expected reimbursement from payers.


Qualifications:

Minimum Qualifications:

  • High School diploma/GED plus four (4) years of experience in a healthcare revenue cycle related or bookkeeping function.

OR

  • Associate's degree in a related field plus two (2) years of experience in a healthcare revenue cycle related function.

OR

  • Bachelors' degree in Business, or related field or equivalent combination of education and experience.

Preferred Qualifications:

  • Bachelor's degree.
  • Six (6) months of medical billing experience preferred with a basic understanding of CPT and ICD 10, and familiarity with the Window's environment and billing software:
  • Basic understanding of HCPCS coding.
  • EPIC experience is also a plus.

Position is On-Site


Additional Information:

Requirements:

  • Complete electronic and paper specialized billing while reviewing claims for accuracy
  • Review and correct claims that fail the billing system edits and document all actions
  • Review accounts in EPIC and other systems to avoid duplicate claims and billing
  • Contact payers or patients to collect additional information required to bill the account
  • Report claim billing issues to management
  • Answer questions and provide information to team members regarding the billing process and requirements
  • Identify improvements to billing processes and provide recommendations; collaborate with management on effective changes, achieving optimal financial outcomes, in compliance with regulations
  • Attend in-services, review online information, and review information from payers and fiscal intermediaries
  • Follow up with payers to ensure timely reimbursement
  • Participate in compliance and regulatory programs
  • Work effectively in a team environment, coordinate workflow, and ensure a productive and efficient environment
  • Comply with safety principles, laws, regulations and standards including CMS, Joint Commission, and EMTALA
  • Comply with UAMS and Centralized Business Office Department related policies and procedures
  • Demonstrate time management skills, integrity and innovative thinking
  • Complete or assist on special projects
  • Participate in regular reviews and utilize feedback for continued quality improvement
  • Maintain good working relationship with patients and families, visitors, physician and others
  • Perform other duties as assigned


Salary Information:

$36,400.00


Required Documents to Apply:

List of three Professional References (name, email, business title)


Optional Documents:

Cover Letter/Letter of Application, Proof of Veteran Status, Resume


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting


Frequent Physical Activity:

Reaching, Standing, Talking, Walking


Occasional Physical Activity:

Crouching, Pulling, Pushing


Benefits Eligible:

Yes

Average salary estimate

$36400 / YEARLY (est.)
min
max
$36400K
$36400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Intermediate Clinical Billing Specialist, UASYS

The University of Arkansas for Medical Sciences (UAMS) is on the lookout for a dedicated Intermediate Clinical Billing Specialist in Little Rock. This role is more than just a job; it’s a chance to make a real impact in healthcare by ensuring that claims are accurately processed and submitted in a timely manner. If you love helping people and thrive in a dynamic environment, this is the perfect opportunity for you! In this position, you will be responsible for managing payer rejections, making sure claims are correct and sent off within required timelines. You’ll get to work with EPIC and other systems to analyze patient accounts and various payer contracts while enjoying the support of a collaborative team that values your insights and suggestions. You’ll need at least four years of relevant experience or a combination of education and experience, as well as a basic understanding of coding and billing practices. Your analytical skills will come in handy as you troubleshoot and resolve billing issues, report discrepancies, and communicate effectively with both payers and patients. At UAMS, we pride ourselves on our diverse and inclusive work environment. As part of our team, you’ll receive great benefits like health coverage, generous leave policies, and educational discounts, all designed to support your personal and professional growth. If you’re ready to take the next step in your career and join a health organization committed to improving the quality of life for Arkansans, we want to hear from you!

Frequently Asked Questions (FAQs) for Intermediate Clinical Billing Specialist Role at UASYS
What are the responsibilities of the Intermediate Clinical Billing Specialist at UAMS?

The Intermediate Clinical Billing Specialist at UAMS is responsible for the timely and accurate management of payer rejections, ensuring claims are submitted to payers within filing deadlines. Key tasks include reviewing claims for accuracy, managing claim edits in EPIC, contacting payers or patients for additional billing information, and collaborating with management to optimize billing processes.

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What qualifications do I need to apply for the Intermediate Clinical Billing Specialist position at UAMS?

To qualify for the Intermediate Clinical Billing Specialist role at UAMS, you must have either a high school diploma with four years of relevant experience, an associate's degree with two years of experience, or a bachelor's degree in a related field. Preferred qualifications include prior medical billing experience and familiarity with coding systems like CPT and ICD 10.

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What benefits are offered to Intermediate Clinical Billing Specialists at UAMS?

UAMS offers a range of benefits to Intermediate Clinical Billing Specialists, including medical, dental, and vision plans, generous holiday and vacation leave, retirement benefits with up to 10% matched contributions, career training opportunities, and merchant discounts. These perks are designed to support your well-being and professional development.

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Is prior experience in billing software necessary for the Intermediate Clinical Billing Specialist role at UAMS?

While not strictly required, having experience with billing software, particularly EPIC, is preferred for the Intermediate Clinical Billing Specialist position at UAMS. Familiarity with HCPCS coding is also beneficial, as it helps in managing and correcting claims effectively.

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How does the Intermediate Clinical Billing Specialist role at UAMS contribute to patient care?

The Intermediate Clinical Billing Specialist plays a vital role in patient care at UAMS by ensuring that billing processes are accurate and efficient. By accurately managing claims and addressing any discrepancies, the specialist helps minimize delays in reimbursement, which ultimately supports the financial health of the organization and, in turn, enhances patient care.

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Common Interview Questions for Intermediate Clinical Billing Specialist
Can you explain your experience with medical billing and coding?

In response to this question, share specific examples from your previous roles. Talk about the types of coding you've used, any billing software you are familiar with, and how you ensured accuracy in claims. Highlighting your understanding of CPT, ICD 10, and HCPCS codes will demonstrate your technical knowledge.

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How do you handle multiple billing claims that need correction?

To effectively answer this question, describe your approach to prioritizing tasks and managing your time efficiently. Discuss any tools or systems you employ to keep track of claims that need attention, and provide an example of a situation where you successfully managed multiple corrections.

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What steps do you take when you encounter a rejected claim?

Discuss your methodical approach: reviewing the rejection reasons, researching payer policies, and correcting the claims according to the guidelines. Provide an example where your actions helped resolve a rejection and led to successful reimbursement.

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Describe a time when you improved a billing process?

Use the STAR method (Situation, Task, Action, Result) to outline a situation where you identified a bottleneck or issue in a billing process. Explain the actions you took to improve it and describe the outcomes, highlighting any increases in efficiency or accuracy.

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How do you ensure accurate documentation for billing purposes?

Emphasize the importance of accurate documentation and provide examples of how you maintain thorough records. Discuss your practices for checking compliance with regulatory standards and how you ensure that all billing information is current and complete.

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What strategies do you use for effective communication with payers?

Mention the importance of clear and concise communication. Provide examples of how you effectively engage with payers to resolve issues, including any techniques you use to build positive relationships while ensuring information is conveyed accurately.

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How do you stay updated on changes in billing regulations?

Talk about your commitment to ongoing education in healthcare billing. Mention any professional organizations you belong to, webinars you attend, or resources you follow to ensure that you are informed about the latest changes and best practices.

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What tactics do you employ to handle difficult patients or payers?

Discuss your approach to diplomacy and professionalism. Share an example where you successfully navigated a challenging conversation, maintaining a calm demeanor while addressing the issue at hand.

Join Rise to see the full answer
Why do you want to work as an Intermediate Clinical Billing Specialist at UAMS?

Tailor your response by discussing UAMS’s commitment to innovative healthcare and how their mission aligns with your professional values. Express enthusiasm for contributing to a team that makes a positive impact on patient care in Arkansas.

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How do you handle stress during peak billing periods?

It's important to acknowledge the high-pressure nature of billing work. Share your coping strategies, such as time management techniques, prioritizing urgent tasks, and maintaining clear lines of communication with your team to manage workload effectively.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

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