Senior IT Business Systems Analyst

As a Senior IT Business Systems Analyst at Uline, your primary responsibilities include leading solution development by fostering strong relationships with both business and IT teams, managing large-scale projects that enhance business efficiency, and translating complex business needs into clear strategies. You will also champion the Agile/Scrum framework within your projects and support change management initiatives by documenting business requirements and identifying gaps in current processes.

To apply for the Senior IT Business Systems Analyst role at Uline, you need a Bachelor's degree and at least 12 years of experience in an analyst role. Additionally, extensive experience in obtaining and documenting business and functional requirements, strong understanding of cross-functional business operations, and expertise in modeling business processes are required to excel in this position.

As a Senior IT Business Systems Analyst at Uline, you will enjoy complete health insurance coverage, a 401(k) plan with a 6% employer match from day one, and multiple bonus programs. You will also benefit from generous paid time off, paid holidays, and a Tuition Assistance Program dedicated to supporting your professional education.

Uline prioritizes employee wellness for all team members, including Senior IT Business Systems Analysts. You’ll have access to an on-site café and a first-class fitness center featuring complimentary personal trainers. Plus, you can take advantage of over four miles of beautifully maintained walking trails, allowing you to stay active and energized while at work!

Uline encourages professional development for Senior IT Business Systems Analysts through a Tuition Assistance Program that covers costs for continuing education and professional courses. We believe that investing in your growth not only enhances your career prospects but also contributes to the overall success of our business.

Talk about your past roles where you successfully implemented Agile methodologies. Highlight specific projects where you led the team through sprints, ensuring that deliverables met the defined acceptance criteria. This shows your understanding and experience with Agile principles.

Explain your systematic approach to gathering requirements, including stakeholder interviews and workshops. Discuss the importance of clarity in your documentation and mention the tools you use, emphasizing how they facilitate effective communication among teams.

Share your strategy for fostering collaboration between IT and business teams, whether through regular meetings, shared documentation, or collaborative tools. Emphasize how you address any miscommunications or gaps to maintain project alignment.

Choose a project where your involvement as a Senior IT Business Systems Analyst directly contributed to efficiency gains, outlining the steps you took to manage the project and the measurable outcomes achieved, showcasing your impact on the business.

Discuss your methods for assessing current processes, such as SWOT analysis or process mapping. Share how you prioritize improvements based on potential impact and how you communicate changes to stakeholders to gain their support.

List specific tools you've used, such as Visio, Lucidchart, or specialized BPM software, and provide examples of how you utilized them for effective documentation and communication of business processes to various stakeholders.

Explain your approach to change management, including how you assess the impact of changes, communicate benefits to stakeholders, and provide support during the transition phase to ensure that new processes are adopted successfully.

Share your experience working in cross-functional teams, emphasizing examples where you led or facilitated efforts. Discuss techniques you use to foster communication, resolve conflicts, and ensure that team goals align with overall project objectives.

Describe the resources you use to stay current, such as industry publications, online courses, or professional organizations. Highlight your commitment to continuous learning and how it benefits your work as a Senior IT Business Systems Analyst.

Articulate your interest in Uline, linking it to their reputation as a leader in distribution, their commitment to employee development, or their values. Your answer should reflect an alignment between your career goals and Uline's mission.