Job details

Commercial Office Manager

Company Description

Welcome to AT-PAC! We are pleased to have you as part of our team and hope you will find your employment both challenging and rewarding. AT-PAC is world leading scaffolding manufacturer and supplier offering a high quality and globally certified Ringlock system and supplementary access products to industrial and construction customers across the oil & gas, mining, refining, power, infrastructure, and commercial construction sectors. Established in 1995, AT-PAC has continued to develop its global supply chain, manufacturing, product development, engineering, and technical support to service some of the world’s largest projects with some of the industry’s biggest names. Headquartered in Atlanta, Georgia (USA), AT-PAC has 13 branches located strategically throughout the United States, Canada, Australia, the United Kingdom, and Europe. In addition, AT-PAC has a dedicated quality control and technical management office located in Wuxi, China.

Job Description

Summary Of Position

The Commercial Office Manager handles all aspects of office operations including order processing, business planning, and administration of the daily operations tasks also HSE procedures of the Distribution Center. He/she reports directly to the Distribution Director of Operations.

Responsibilities

Full responsibility for all commercial office aspects of Distribution Center operations.
Coordinates with Commercial Operations staff including Customer Service Representative(s) as applicable.
Assures all physical activities conducted by yard operations are recorded and processed using our in-house order processing systems in a timely manner.
Coordinates Commercial Office administrative activities and documentation in association with our external distribution yard.
Coordinates with Inbound Logistics that orders physically received and are properly documented and received into our order processing system accordingly.
Administrative inventory control management.
Oversees that orders physically shipped out of the DC are properly documented and processed to our order processing system accordingly.
Ensures that returns of rental material are processed according to company standards.
Ensures timely and accurate billing of all product sales and services provided.
Handles, resolves and addresses complaint management for all Operations related customer complaints.
Creates, generates and distributes a large volume of spreadsheets and reports.
Reviews internal procedures, recommends process improvements and ensures compliance to existing Doka / AT-PAC corporate processes and standards.
Conducts Health and Safety procedures and maintains records

Qualifications

Qualifications/Technical Proficiency

Bachelor’s Degree required, concentration in Operations, Controlling or Logistics preferred.
Recent management experience in administration, operations or logistics.
Facilitates projects and effectively manages multiple tasks.
Excellent communication skills including an excellent command of English (speaking, reading, writing).
Qualitative abilities including strong analytical skills, technical proficiency and effective problem-solving skills.
Proficient using Microsoft Office applications; advanced Excel required.
Willing and able to learn new computer systems, products, concepts and techniques.
Possesses strong leadership skills, effectively manages a diverse team and achieves results
Able to work as an organized team player in a results-driven, fast-paced environment.
This position involves extensive daily interaction with colleagues, management and customers. Communicates effectively with all levels of management both internally and externally.
Mental Effort
This position requires the ability to think strategically and analytically. Able to envision the broader picture and understand the impact of his/her accountabilities as they relate to the entire company. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet deadlines.
Working Conditions
Working conditions of an office environment: dry, cool, and well lighted.
Visits to the warehouse and equipment yard with exposure to noise, dust and at times extreme weather conditions.
Other duties/projects as assigned, including participating in company committees/teams
Assists in ensuring safe working practices and a safe working environment
Complies with all corporate policies and business practices.
Operational support, especially within compliance, procurement, and health and safety management

Additional Information

Other Responsibilities/Peripheral Functions

Other duties/projects as assigned; including participating in company committees/teams.
Assists in ensuring safe working practices and a safe working environment.

AT-PAC is an Equal Opportunity Employer

A company of the Umdasch Group

External candidates must be authorized to work for any employer in the USA.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Commercial Office Manager, Umdasch Group

If you're looking to make an impact in a dynamic position, the role of Commercial Office Manager at AT-PAC may be just the place for you! Located in the heart of Houston, TX, you'll become part of a globally recognized scaffolding manufacturer that supplies high-quality products to various industries, including oil & gas and commercial construction. This position is all about overseeing the smooth operation of our Distribution Center, which means you'll be at the forefront of our business processes. From coordinating order processing and managing inventory to ensuring health and safety compliance, your responsibilities will be diverse and engaging. You’ll be working closely with the Distribution Director of Operations and our fantastic Commercial Operations staff, ensuring all office and logistical aspects run seamlessly. Your analytical skills will come in handy as you assess internal procedures and suggest improvements, all while leading a diverse team. Not only will you handle customer complaints directly, fostering relationships and ensuring satisfaction, but you will also create and manage vital reports and spreadsheets that guide our operations. At AT-PAC, we're dedicated to safety as well, so you will be instrumental in maintaining our commitment to safe working practices. With a supportive work environment and opportunities for growth, your future as the Commercial Office Manager here is bright. Join us and let's make a difference together!

Frequently Asked Questions (FAQs) for Commercial Office Manager Role at Umdasch Group

What are the primary responsibilities of a Commercial Office Manager at AT-PAC?

The Commercial Office Manager at AT-PAC is responsible for overseeing all aspects of office operations within the Distribution Center. This includes managing order processing, coordinating with customer service staff, ensuring accurate administrative documentation, and maintaining inventory control. Additionally, the role involves handling customer complaints and conducting safety procedures while generating essential reports and recommendations for process improvements.