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Change Manager / MOP Coordinator - job 3 of 3

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.

 

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

 

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level.

 

The Role

Change Manager / MOP Coordinator to oversee and coordinate construction activities within the Red Zone and Sensitive Compartmented Information Facility (SCIF) areas of our data center builds. This individual will be responsible for ensuring that all construction and maintenance activities are planned, communicated, and executed in alignment with operational requirements, safety protocols, and security restrictions specific to SCIF environments. The ideal candidate will have a strong background in data center construction, change management, and method of procedures (MOP) coordination, with a particular focus on projects occurring in high-security, mission-critical environments.

Responsibilities

 

• Develop, review, and coordinate Method of Procedure (MOP) plans to ensure minimal impact on active operations within Red Zone and SCIF areas.

• Manage the change control process, ensuring that all modifications, maintenance, and construction activities are properly documented and communicated to relevant stakeholders.

• Work closely with security teams to ensure all activities within SCIF areas comply with necessary protocols and classified information protection standards.

• Ensure all changes adhere to regulatory and compliance requirements for secure environments.

• Construction Coordination:

• Serve as the primary liaison between construction teams, operations teams, and security personnel to schedule and oversee construction activities within Red Zone and SCIF areas.

• Coordinate with contractors, vendors, and internal teams to ensure that all work is performed with minimal disruption to ongoing operations.

• Ensure that all personnel entering Red Zone and SCIF areas follow appropriate security clearance procedures and are briefed on operational protocols.

• Operational Integrity:

• Monitor construction and maintenance activities to ensure that they do not interfere with the data center’s operational integrity, security, or uptime requirements.

• Provide real-time oversight and reporting during critical change windows to mitigate risk to operations.

• Risk Management:

• Proactively identify potential risks associated with construction and maintenance activities in Red Zone and SCIF areas.

• Develop and implement mitigation strategies to minimize operational disruptions and maintain security standards.

• Stakeholder Communication:

• Maintain clear and consistent communication with all stakeholders, including project managers, operations teams, security teams, and external contractors.

• Provide regular updates on project progress, change requests, and risk mitigation measures to leadership.

Qualifications

• Bachelor’s degree in construction management, engineering, or a related field preferred.

• 3+ years of experience in change management, construction coordination, or project management in data center environments.

• Experience working in high-security environments such as SCIFs or Red Zones is highly desirable.

• Strong understanding of Method of Procedure (MOP) development.

• Ability to navigate complex regulatory and security requirements specific to SCIF areas.

• Proven ability to work under pressure in dynamic, fast-paced environments while maintaining focus on operational continuity and security compliance.

• Exceptional organizational, communication, and interpersonal skills.

• Familiarity with construction safety protocols and industry best practices.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Change Manager / MOP Coordinator, UNAVAILABLE

Join Suffolk as a Change Manager / MOP Coordinator and play a pivotal role in overseeing construction activities in high-security environments at our data center builds in New Albany. At Suffolk, a national enterprise embarking on ambitious construction projects, we value innovation and collaboration. Your primary responsibility in this exciting position will be to develop, review, and coordinate Method of Procedure (MOP) plans, ensuring that everything runs smoothly with minimal impact on ongoing operations. You’ll work closely with security teams to make sure that all activities comply with SCIF (Sensitive Compartmented Information Facility) protocols, maintaining the utmost respect for safety and security. Your background in data center construction and change management will be invaluable as you navigate the complexities of working in such mission-critical environments. By managing the change control process, you’ll ensure all modifications are fully documented and communicated to relevant stakeholders. Strong organizational skills will be key in maintaining continuous communication among construction teams, operations staff, and security personnel. If you're bold, curious, and passionate about making a real difference in the field, Suffolk is the place for you to thrive. Here, you won’t just manage changes; you’ll enhance operational integrity and risk management while ensuring seamless communication. This is where your career can truly make an impact, and we can’t wait to see what you bring to our dynamic team at Suffolk!

Frequently Asked Questions (FAQs) for Change Manager / MOP Coordinator Role at UNAVAILABLE
What are the key responsibilities of a Change Manager / MOP Coordinator at Suffolk?

As a Change Manager / MOP Coordinator at Suffolk, you will oversee and coordinate construction activities specifically within Red Zone and SCIF areas of data centers. Your primary tasks will include developing and reviewing Method of Procedure (MOP) plans, managing the change control process, ensuring compliance with security protocols, coordinating construction activities with various teams, and providing real-time oversight during critical change windows to maintain operational integrity.

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What qualifications are necessary for the Change Manager / MOP Coordinator position at Suffolk?

To qualify for the Change Manager / MOP Coordinator role at Suffolk, a Bachelor's degree in construction management, engineering, or a related field is preferred along with at least 3 years of experience in change management or construction coordination within data center environments. Experience in high-security environments, familiarity with Method of Procedure (MOP) development, and robust organizational skills are essential for success in this role.

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How does Suffolk ensure compliance with security procedures for the Change Manager / MOP Coordinator?

At Suffolk, the Change Manager / MOP Coordinator plays a critical role in compliance efforts by closely collaborating with security teams. You will ensure that all construction and maintenance activities in SCIF areas meet strict regulations and security standards. This includes regular risk assessments and adapting MOP plans to guarantee protection for classified information and operational protocols at every stage.

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What skills are important for the Change Manager / MOP Coordinator at Suffolk?

Important skills for the Change Manager / MOP Coordinator at Suffolk include strong organizational and communication skills, the ability to work under pressure in dynamic environments, and a deep understanding of construction safety protocols and regulatory requirements. An aptitude for navigating complex project demands while maintaining focus on operational continuity is also essential.

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What does a typical work environment look like for the Change Manager / MOP Coordinator position at Suffolk?

In the Change Manager / MOP Coordinator role at Suffolk, you can expect a balanced work environment involving both office work and site visits. You’ll primarily work in an office setting with a moderate noise level, but you will also need to spend time at job sites to oversee construction activities and ensure compliance during critical operation periods.

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Common Interview Questions for Change Manager / MOP Coordinator
Can you describe your experience with Method of Procedure (MOP) development as a Change Manager?

When discussing your MOP development experience, focus on specific projects where you managed MOP plans by detailing the steps you took in creating, reviewing, and coordinating these plans. Mention how you ensured minimal impact on operations and compliance with all security protocols while keeping stakeholders informed.

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How do you handle risk assessment in a Change Manager role?

In your response, outline your systematic approach to identifying potential risks associated with construction activities, particularly in high-security environments like SCIFs. Describe how you develop and implement mitigation strategies to address these risks proactively and maintain operational integrity during changes.

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What strategies do you use to communicate with stakeholders during construction projects?

When discussing communication strategies, highlight your methods for maintaining transparency with stakeholders, such as regular updates, meetings, and clear documentation of changes. Emphasize your ability to tailor communication styles to different audiences, ensuring everyone remains informed throughout the project lifecycle.

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Can you give an example of a challenging project, and how you managed it?

Prepare a specific example from your experience where you encountered significant challenges during a project. Discuss the obstacles you faced, your approach to overcoming them, and the lessons learned that allowed you to succeed while ensuring both compliance and operational continuity.

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How do you prioritize tasks when managing multiple construction activities?

Share your methods for prioritizing tasks based on project timelines, safety concerns, and operational impacts. Discuss tools you use such as project management software and your approach to delegating tasks to ensure all activities are monitored effectively and executed efficiently.

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How familiar are you with the compliance standards for working in SCIF environments?

In your answer, express your understanding of the specific compliance standards for SCIFs, detailing any certifications or training you’ve undertaken related to security protocols. Highlight your experience in ensuring that all activities are conducted within these compliance frameworks.

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What is your approach to managing changes during critical operational windows?

Discuss your strategies for managing changes during critical windows, emphasizing the importance of pre-planning, stakeholder alignment, and risk assessments. Provide examples of how you’ve successfully led teams through change processes while minimizing operational disruptions.

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Tell us about your experience working with construction teams and security personnel.

You can answer this by highlighting your collaborative experience and how well you integrate construction teams with security protocols. Share specific examples of how you acted as a liaison to facilitate communication and ensure that construction activities adhered to security measures.

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How do you ensure ongoing training and awareness of safety protocols among project teams?

Explain how you prioritize safety training by outlining your approaches to conducting safety meetings and briefings before each project phase. Emphasize the importance of continuous education and how you foster a culture of safety among all project participants.

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What qualities do you believe are essential for a successful Change Manager?

Articulate the essential qualities such as effective communication skills, a strong understanding of construction and regulatory practices, and adaptability in a fast-paced environment. Mention how these traits have helped you succeed in previous roles and will contribute to your effectiveness at Suffolk.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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