Community Health Coordinator - job 2 of 2

Overview

CHI St. Anthony Hospital is a 25 bed licensed for 49 faith-based acute care level four trauma critical access hospital and healthcare campus serving the Pendleton Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians nurses and healthcare professionals can continue to provide extraordinary care for our patients. The 103000 square foot hospital features 4 operations rooms 11 emergency rooms 30 private patient rooms and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services-all recognized for quality safety and service. To learn more go to www.sahpendleton.org

Responsibilities

Job Summary:

The Community Health Coordinator specializes in working directly with patients and patient groups to collaborate individualized integrated health care plans and follow up. Collaborates with healthcare provider offices the Emergency Departments hospital case managers and other community agencies/organizations to coordinate care and client needs. Works as a team member focused on care coordination. May be required to work non-traditional hours in order to accommodate care coordination.

Essential Functions:

• Conduct health education and screening outreach in the community with referral from the case management or health providers.
• Reduce client barriers to health care and needed community resources and services. 
• Facilitate communication and coordination between community resources/services and providers. 
• Maintain knowledge and understanding of available community resources services and programs. 
• Create connections between vulnerable populations and needed community services and resources. 
• Assist with establishing a unified referral system as well as evaluate and improve the community health workers program. 
• Works closely with Providers and care coordination teams. 
• Help patients comply with health management plans and goals. 
• Ability to effectively communicate to staff and patients. 
• Thorough knowledge of the meaning and use of medical terminology and abbreviations. 
• Cultural Competence 
• Willing to become certified as a community health worker and maintain knowledge in the following areas: Medicare Oregon’s Health Insurance Marketplace (“Marketplace”) community resources and services dues/roles of community health worker/and or non-traditional home workers. 
• Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations. 
• Maintains a positive caring attitude towards patients. 
• Good computer skills using a medical management application. 
• Possess a strong work ethic and a high level of professionalism.
• Complete when appropriate evaluations in the home. 
• Other duties as assigned by management. 
• Leads committees work groups and/or projects related to the implementation of educational activities
• Facilitates use of technology to support all aspects of the program including the use of virtual methods
• Develops processes that support the systematic and purposeful collection and dissemination of data and information
• Allocates resources based upon internal and external environmental scanning
• Cultivates a strategic partnership network that aligns with the system’s workforce plan and future needs
• Aligns and ensures input is received from stakeholders across the system
• Builds and maintains strategic internal partnerships (e.g. human resources quality improvement risk management Learning & Development national councils etc.)
• Ensures a healthy multi-disciplinary learning environment across the system
• Ensures a culture of inclusion and diversity
• Demonstrates Emotional Intelligence
• The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

Required Education and Experience:

• High school diploma or GED

Required Licensure and Certifications:

• Community Health Worker Certification to be obtained within the first three (3) months of hire
• Current AHA BLS Certification

Required Minimum Knowledge Skills and Abilities:

•  Language Ability: Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers clients customers and the general public.
  • Experience in program development implementation and evaluation
  • Emotional intelligence: Self-control self-awareness self-management social awareness
  • Ability to identify talent coach and develop others
  • Energenic
  • Enthusiastic
  • Passionate 
  • Role model
• Math Ability: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compare rate ratio and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form. 
• Computer Skills: Must be proficient with the Microsoft Office Suite Google Internet navigation database management spreadsheet E.H.R. and graphic presentation packages.

Preferred Qualifications:

• Previous experience