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IT Technical Analyst Revenue Cycle

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a remote position.

 

Experience with EDI file formats (835, 837, 270, 271, 278) and healthcare claims processing required.

 

Job Description

The Revenue Cycle IT Support Analyst provides technical and operational support for healthcare revenue cycle systems, ensuring the efficient processing of billing, claims, and financial transactions. This role includes managing electronic data interchange (EDI) workflows such as 835, 837, 270, 271, and 278 transactions. The analyst plays a key role in troubleshooting system issues, maintaining data integrity, and supporting integration between clinical, financial, and payer systems. Additional responsibilities include monitoring system performance, managing user access, documenting processes, and contributing to continuous improvement initiatives.

Job Responsibilities

  • Support revenue cycle applications including billing, claims, and remittance systems.
  • Monitor and troubleshoot EDI transactions: 835 (Remittance Advice), 837 (Claims), 270/271 (Eligibility), and 278 (Authorization).
  • Collaborate with IT, clinical, and revenue cycle teams to resolve technical issues.
  • Maintain, test, and validate integrations with clearinghouses and payers.
  • Assist with system upgrades, testing, deployments, updates, patches, and enhancements.
  • Ensure data integrity, accuracy, and compliance with HIPAA and healthcare regulations.
  • Document support processes, workflows, and resolutions.
  • Provide Tier 1 and Tier 2 support for revenue cycle applications.
  • Troubleshoot issues related to billing, claims, and patient accounts.
  • Monitor system performance and escalate issues as needed.

Qualifications

  • Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment.
  • 4-7 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role
  • Experience with EDI file formats (835, 837, 270, 271, 278) and healthcare claims processing required.
  • Experience with revenue cycle platforms (e.g., Epic Resolute, Cerner, Meditech).
  • 4 or more years’ experience with application support in a hospital or medical related industry required.
  • Strong analytical, problem-solving, and communication skills.
  • Knowledge of HIPAA, HL7, and healthcare data standards.

 

#LI-Remote

#LI-CSH

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Technical Analyst Revenue Cycle, UNAVAILABLE

As the IT Technical Analyst Revenue Cycle at CommonSpirit Health, you’ll be stepping into a role that’s not just about troubleshooting issues, but about making a significant impact on the way healthcare delivers essential services to communities. In this remote position, you’ll utilize your expertise with EDI file formats like 835, 837, 270, 271, and 278, ensuring that our revenue cycle processes are running smoothly. You’ll support healthcare revenue cycle systems, managing everything from billing to claims processing. The satisfaction of resolving technical issues and ensuring seamless transactions across integrations with clinical, financial, and payer systems will be at the heart of your day-to-day work. Your responsibilities will include monitoring system performance, maintaining data integrity and compliance with HIPAA regulations, and collaborating with a dynamic team across various functions. This role is ideal for someone who thrives on problem-solving and is eager to contribute creatively to enhancing the patient experience through technology. With your strong background in application support, you’ll help ensure that CommonSpirit continues to advocate for the vulnerable and innovate in healthcare delivery.

Frequently Asked Questions (FAQs) for IT Technical Analyst Revenue Cycle Role at UNAVAILABLE
What are the primary responsibilities of an IT Technical Analyst Revenue Cycle at CommonSpirit Health?

As an IT Technical Analyst Revenue Cycle at CommonSpirit Health, your primary responsibilities include providing technical support for revenue cycle systems, monitoring and troubleshooting EDI transactions, and collaborating with various teams to resolve technical issues. You will also ensure data integrity, assist with system upgrades, and document processes. Your focus will be on enhancing the efficiency of billing and claims processes while guaranteeing compliance with healthcare regulations.

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What qualifications are required to apply for the IT Technical Analyst Revenue Cycle position at CommonSpirit Health?

To apply for the position of IT Technical Analyst Revenue Cycle at CommonSpirit Health, candidates should have a Bachelor’s degree or equivalent experience in a healthcare setting. Additionally, 4-7 years of experience in IT, particularly in application support or as a technical analyst, is essential. Familiarity with EDI file formats, healthcare claims processing, and revenue cycle platforms such as Epic, Cerner, or Meditech is also required.

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What technical skills are necessary for an IT Technical Analyst Revenue Cycle at CommonSpirit Health?

An IT Technical Analyst Revenue Cycle at CommonSpirit Health should have a strong understanding of EDI file formats (like 835, 837, 270, 271, 278) and healthcare claims processing. Proficiency in application support, especially within revenue cycle platforms, as well as solid analytical and problem-solving skills are critical. Knowledge of HIPAA compliance and healthcare data standards such as HL7 is also important.

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What does a typical workday look like for an IT Technical Analyst Revenue Cycle at CommonSpirit Health?

A typical workday for an IT Technical Analyst Revenue Cycle at CommonSpirit Health involves monitoring EDI transactions, troubleshooting system performance issues, and collaborating with clinical and finance teams to resolve technical challenges. You will also be tasked with maintaining documentation, supporting application upgrades, and ensuring data compliance, keeping you engaged with both technology and healthcare.

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Can you describe the team dynamics for the IT Technical Analyst Revenue Cycle position at CommonSpirit Health?

At CommonSpirit Health, the IT Technical Analyst Revenue Cycle operates within a collaborative team environment. You will work closely with IT professionals, clinical staff, and revenue cycle experts, fostering a culture of teamwork. This dynamic setting encourages knowledge sharing, problem-solving, and innovation to enhance the efficiency of healthcare delivery.

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Common Interview Questions for IT Technical Analyst Revenue Cycle
Can you explain your experience with EDI file formats in relation to revenue cycle management?

In your response, highlight specific instances where you've worked with EDI formats like 835 and 837, detailing the processes you managed and any challenges you overcame. Emphasize how this experience has provided you with a strong foundation in managing billing and claims, showcasing your analytical skills.

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What strategies do you use to troubleshoot technical issues in a revenue cycle system?

Discuss your systematic approach to troubleshooting, including steps like identifying the issue, gathering relevant data, collaborating with team members, and testing solutions. Illustrate with examples where applicable to give a clear picture of your problem-solving process.

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How do you ensure data integrity within your work as an IT Technical Analyst?

Detail your understanding of data integrity principles, including validation checks, error logging, and compliance with regulations like HIPAA. Share specific methods or tools you’ve implemented in the past to maintain high data quality in revenue cycle systems.

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Describe a challenging project you've worked on related to healthcare systems. What was the outcome?

Share a specific project that posed challenges, focusing on your role and the solutions you proposed or implemented. Highlight the project’s impact on revenue cycle management, system performance, or user satisfaction, underscoring your contributions and learnings.

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How do you stay updated with the latest trends in healthcare technology?

Talk about your commitment to continuous learning through resources such as industry conferences, online courses, and professional networks. Mention specific trends that you are particularly excited about and how they could influence revenue cycle processes.

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What role does collaboration play in your work as an IT Technical Analyst?

Emphasize the importance of working collaboratively with clinical and revenue cycle teams. Discuss how regular communication and teamwork can enhance problem-solving capabilities and improve outcomes for healthcare providers.

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What do you consider to be the most critical aspect of supporting revenue cycle applications?

Identify data accuracy and compliance as key factors. Explain how ensuring that billing and claims processes are error-free is vital for both revenue generation and regulatory adherence, impacting the overall success of healthcare organizations.

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Can you provide an example of a time when you improved a process related to revenue cycle management?

Share a specific instance where you identified inefficiencies in a revenue cycle process, and discuss the steps you took to improve it. Highlight the results of your actions, such as reduced claim rejections or faster processing times.

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What tools or software have you used to manage revenue cycle tasks?

List the revenue cycle management tools or software you have experience with, like Epic or Cerner. Describe how you used these tools to accomplish tasks, focusing on your proficiency and any unique functionalities you leveraged.

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How do you handle conflicting priorities or tight deadlines in your projects?

Discuss your prioritization strategies, including assessment of urgency and impact. Provide examples of past experiences where you successfully managed multiple tasks under time constraints, demonstrating your effectiveness in navigating challenges.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 12, 2025

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