Nurse Navigator Program Manager - job 1 of 2

The Nurse Navigator Program Manager at St. Joseph's Medical Center is responsible for overseeing the development and implementation of the breast cancer screening and navigation program. This includes identifying high-risk patients, fostering relationships with healthcare providers, and coordinating services to improve patient education and screening compliance. Additionally, the role involves planning strategic goals and enhancing patient linkages to care.

To qualify for the Nurse Navigator Program Manager position at St. Joseph's Medical Center, candidates must possess a bachelor's degree in nursing, have a current California RN license, and hold BLS certification from the American Heart Association. A minimum of four years of clinical nursing experience, including two years in oncology nursing, is also required. Preferred qualifications include a master's degree in nursing and prior experience in project development.

The Nurse Navigator Program Manager at St. Joseph's Medical Center enhances patient compliance by establishing educational programs tailored to high-risk patients identified in the primary care setting. By providing resources, support, and coordination of services, the manager helps patients navigate the healthcare system and addresses potential barriers to timely care.

The Nurse Navigator Program Manager plays a crucial role in community health by collaborating with community health providers to foster relationships and improve patient access to care. Through the development of educational programs and coordinated services, they work towards reducing health disparities and promoting breast cancer awareness within the community.

Experience in clinical nursing, particularly in oncology, is highly valued for the Nurse Navigator Program Manager position at St. Joseph's Medical Center. Additionally, candidates with a strong background in project development, implementation planning, and patient education through software and media are preferred to effectively carry out the role's responsibilities.

When answering this question, focus on specific experiences you’ve had in oncology nursing, emphasizing how they have prepared you for managing a nurse navigation program. Highlight any projects or initiatives you've been involved with that demonstrate your ability to support and educate patients.

Discuss strategies that promote patient education, outreach, and personalized support. Share any past successes where you've engaged patients effectively and how you would leverage those experiences in the Nurse Navigator Program Manager position.

Describe approaches such as regular communication, collaborative programs, or community outreach events that foster strong partnerships with healthcare providers. Showcase your ability to work in multidisciplinary teams.

Identify potential challenges such as communication barriers or resource limitations. Discuss how you would employ problem-solving skills, creativity, and stakeholder engagement to address these obstacles and ensure the success of the program.

It's important to express your commitment to continuous education by discussing resources such as professional associations, journals, and seminars. Highlight any recent training or information that you deem beneficial to your practice.

Share a specific example that demonstrates your ability to empathize and support patients in challenging circumstances. Explain how you remained calm and effective under pressure, ultimately leading to a positive resolution.

Discuss the importance of tracking patient data in identifying trends, measuring success, and making informed decisions. Explain how you would implement data tracking methodologies to enhance the effectiveness of the nurse navigation program.

Emphasize your understanding of patient needs and the importance of advocacy. Discuss your strategies for ensuring that patients receive the necessary resources and support to navigate their care journey effectively.

Share techniques such as interactive workshops, personalized education plans, or digital resources that cater to different learning styles. Stress the value of patient engagement and empowerment in achieving better health outcomes.

Illustrate your organizational skills by discussing strategies you use for prioritization, such as task lists, scheduling, and delegation. Highlight the importance of adaptability in a dynamic work setting.