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Remote Inbound Sales Representative - job 1 of 3

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual? 

 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

 

Our Remote Inside Sales Agent position is available for candidates based on the state of Florida. Applicants must reside within the specified location to be considered for this role.

 

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

 

Pay Details: 

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

  

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

 

You’d be a great fit if you are:  

 

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$60000 / YEARLY (est.)
min
max
$45000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remote Inbound Sales Representative, UNAVAILABLE

Are you ready to take your sales career to the next level with a dynamic team? Liberty Mutual is looking for a Remote Inbound Sales Representative to join our Contact Center Sales Organization! Based in beautiful Lake Mary, this exciting position offers not just a job but a chance to flourish with a Fortune 100 company. You'll be receiving inbound calls from warm leads, consulting with customers about their insurance needs, and matching them with the perfect products and coverages. Starting with a base salary of $45K, the earning potential can skyrocket with commissions, averaging between $55K to $75K, and top performers reaching up to $85K as you become an indispensable part of our team. You'll receive full paid training, gain your Property & Casualty insurance license, and enjoy meaningful benefits from day one, including medical coverage and a supportive workplace that values diversity and collaboration. Join us if you’re a passionate seller, eager to engage with clients, excel in communication, and adapt fluidly to various surroundings—all while making a real impact in people's lives. Your workspace is set up at home, and all equipment is provided! We value your initiative; just bring your determination and positive attitude, and we'll help you succeed. Let's make sure you can embrace today and confidently pursue tomorrow, together at Liberty Mutual!

Frequently Asked Questions (FAQs) for Remote Inbound Sales Representative Role at UNAVAILABLE
What are the responsibilities of a Remote Inbound Sales Representative at Liberty Mutual?

As a Remote Inbound Sales Representative at Liberty Mutual, you will be responsible for handling inbound calls and converting warm leads into policyholders by consulting customers on their insurance needs. Your main tasks include matching the right products and benefits to meet customer requirements while ensuring their satisfaction and loyalty. It's all about providing the best solutions while representing the Liberty Mutual brand!

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What qualifications do I need to become a Remote Inbound Sales Representative at Liberty Mutual?

To qualify for the Remote Inbound Sales Representative position at Liberty Mutual, you should have at least 2 years of sales or service experience, with strong interpersonal and persuasion skills. While having a Property & Casualty Insurance License is essential, don't worry if you don't have one—paid training and licensing are provided!

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What is the salary range for the Remote Inbound Sales Representative role at Liberty Mutual?

The starting base salary for a Remote Inbound Sales Representative at Liberty Mutual is $45K, with the potential to earn significantly more through commissions. Average total earnings typically range from $55K to $75K, and top-performing agents can exceed $85K as they grow within this exciting role. The compensation is designed to reflect the value of your contributions!

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What training is provided for Remote Inbound Sales Representatives at Liberty Mutual?

Liberty Mutual offers comprehensive, paid training for Remote Inbound Sales Representatives that lasts 16 to 18 weeks depending on your licensing status. This training prepares you for a successful career in insurance sales, covering essential skills and knowledge you'll need to excel in this role while also ensuring you obtain your Property & Casualty Insurance License.

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What support does Liberty Mutual offer its Remote Inbound Sales Representatives?

Liberty Mutual supports its Remote Inbound Sales Representatives with a wealth of resources including ongoing training, comprehensive benefits from day one, and a collaborative work environment. Employees are recognized for their hard work, and there are clear opportunities for career advancement and development to ensure you thrive and succeed within the company.

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Common Interview Questions for Remote Inbound Sales Representative
How do you handle objections from a potential customer?

When addressing objections from a potential customer, it's crucial to listen actively and empathize with their concerns. A great approach is to ask clarifying questions to understand their hesitation and then provide clear, factual information that aligns with their needs. Emphasize the benefits of Liberty Mutual's offerings and present real-life scenarios to illustrate your point effectively.

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Can you explain your previous sales experience?

When discussing your previous sales experience, focus on key achievements and emphasize the skills you utilized to drive results. Share specific examples of how you met your sales targets and what techniques you employed. Customize your response to align with Liberty Mutual's values, illustrating how your past experiences prepare you for the Remote Inbound Sales Representative role.

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What motivates you in a sales environment?

In a sales environment, my motivation stems from helping customers find the right solutions for their needs. I thrive on meeting and exceeding targets while building relationships based on trust and understanding. Knowing that my efforts contribute to the security and satisfaction of customers fuels my passion for sales and drives me to excel in my role.

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How would you prioritize your tasks during a busy day?

During a busy day, I prioritize tasks by assessing urgency and importance. I list my responsibilities, focusing first on any customer inquiries or sales leads that require immediate attention. Using time management techniques, I ensure that I allocate dedicated intervals to each task while remaining flexible enough to adapt as priorities shift throughout the day.

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What techniques do you use to close a sale?

To effectively close a sale, I utilize techniques such as building rapport, understanding the customer's needs, and emphasizing the benefits of the product tailored to those needs. I often create a sense of urgency, addressing any reservations, and confidently guiding the customer toward making their decision with reassurance about their investment in the solutions offered by Liberty Mutual.

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Describe a time when you successfully turned a negative situation into a positive one.

In my previous role, I encountered a dissatisfied customer who had issues with their policy. I approached the situation with empathy and actively listened to their concerns, ensuring I understood the problem thoroughly. I then took immediate action to resolve the issue, providing them with alternatives and rewarding their patience with added value. The customer later expressed appreciation for my assistance, turning their negative experience into a positive one.

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How do you stay organized in your work?

I stay organized by employing digital tools to manage my tasks and schedule efficiently. I maintain a structured calendar to allocate specific times for calls, follow-ups, and important administrative duties. Keeping a well-organized workspace also helps reduce distractions, allowing me to focus on customer interactions and enhance my productivity throughout the day.

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What do you know about Liberty Mutual and its services?

I understand that Liberty Mutual is a reputable provider of insurance solutions, offering a wide range of products including auto, homeowners, and life insurance among others. The company is known for its commitment to customer service, progressive values, and dedication to diversity and inclusivity while fostering a supportive work culture. This makes Liberty Mutual an attractive place to build a meaningful career.

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How do you handle stress in a sales role?

To handle stress in a sales role, I find it helpful to maintain a positive mindset and focus on my objectives. I prioritize tasks to avoid feeling overwhelmed and practice relaxation techniques, such as deep breathing before critical calls. Understanding that each interaction is an opportunity for growth keeps me motivated and lessens stress during peak periods.

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Why do you want to work at Liberty Mutual as a Remote Inbound Sales Representative?

I am excited about the opportunity to work at Liberty Mutual because of its outstanding reputation in the insurance industry and commitment to employee growth and well-being. The Remote Inbound Sales Representative role aligns perfectly with my skills and passion for helping customers. I admire Liberty Mutual's focus on providing tailored solutions, and being part of a team that genuinely cares for clients’ needs is truly motivating for me.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 20, 2025

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