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VP, Marketing Channel Engagement

Overview

At C Spire, we are customer inspired. Each member of our team is charged with delivering a world-class experience to every customer and being the very best at what they do. The VP, Marketing Channel Engagement is responsible for leading the development of integrated paid and earned media strategies which are grounded in key business initiatives, accelerate C Spire’s brand awareness and reputation, and deliver transformative growth across C Spire’s lines of business.

 

“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

  • A relentless obsession to be the best in our industry
  • A winner mentality determined to outsmart and outdo competitors
  • A single-minded commitment to unbeatable customer experiences
  • An unapologetic passion for innovation and technology
  • An uncompromising drive toward continuous improvement
  • A steadfast devotion to doing the right thing the right way
  • A deep-seated dedication to accountability and ownership

Responsibilities

  • Lead the development of multi-touch marketing plans – utilizing media attribution data, media mix modeling, and predictive analytics – to drive brand awareness, customer acquisition and retention
  • Analyze paid and earned media results, along with business performance, from both in-flight and completed campaigns and proactively share actionable insights
  • Oversee both proactive and reactive media initiatives that deliver regional and national coverage for each C Spire’s lines of business, including effectively pitching stories to media targets (trade, local, national, TV, radio, online, etc.) and writing/editing pitch materials
  • Lead the mapping of paid and earned marketing to customer journeys, helping ensure we’re reaching the right audiences in the right marketing channels at the right time
  • Support the development of paid and earned marketing channel budgets
  • Implement new techniques and technologies that are relevant to C Spire’s paid and earned media strategies, including driving a culture of consistent experimentation across our marketing teams through consistent A/B and multivariate testing across marketing channels
  • Support the development of our paid and earned marketing platform roadmap, ensuring we’re fully maximizing capabilities of our martech stack with an emphasis on AI and ML
  • Maintain current knowledge of paid and earned media best practices
  • Oversee staff development through mentoring, coaching, and consistently providing feedback

Qualifications

  • REQUIRED
    • Four-year degree in marketing, advertising, business or other major in related discipline or equivalent years of relevant experience required.
    • Experience working directly with consumer, business, and technology media, from top-tier outlets to smaller niche targets required.
    • Strong networking and public speaking skills required.
    • Excellent writing skills and the ability to compelling storylines required.
    • Experience utilizing data – including media mix models, web/mobile analytics, business data -- to craft media strategies required.
    • Must be a self-starter with strong critical thinking skills who is comfortable working in a fast-paced, deadline-driven environment.
    • Strong communication and organization skills; excellent planning and execution with attention to detail; strong project management skills with ability to manage multiple projects at once.
  • PREFERRED
    • 15+ years paid marketing management experience strongly preferred -- including developing paid and earned marketing strategies, building media plans, and analyzing results.
    • MBA preferred.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screen. 

 

Note: This is a brief description of the VP, Marketing Channel Engagement's responsibilities and is not limited to those described herein.  Management retains the right to add, delete or modify any of these responsibilities at any time during employment.   Rev. 08/2024

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP, Marketing Channel Engagement, UNAVAILABLE

At C Spire, we believe in being customer inspired, and as the VP, Marketing Channel Engagement, you’ll embody that philosophy every day! Located in Ridgeland, this pivotal role is all about steering the development of our integrated paid and earned media strategies. Your mission? To propel C Spire's brand awareness and reputation while driving transformative growth across our various lines of business. If you're someone with an unyielding commitment to delivering unbeatable customer experiences and an innovative spirit, you’re already a perfect fit for our team. You'll lead the creation of multi-touch marketing plans, analyze marketing results, and manage both proactive and reactive media strategies. Plus, you’ll have the exciting opportunity to mentor a talented marketing team, guiding them through mentoring and coaching. This role requires a blend of creativity and analytical skills as you utilize data-driven insights to craft and implement effective media strategies. If you have a passion for pushing boundaries and enhancing customer journeys, we want to hear from you. Join us at C Spire and let's revolutionize the way we connect with our customers together!

Frequently Asked Questions (FAQs) for VP, Marketing Channel Engagement Role at UNAVAILABLE
What are the main responsibilities of the VP, Marketing Channel Engagement at C Spire?

The VP, Marketing Channel Engagement at C Spire will oversee the development of multi-touch marketing plans, analyze media results, and direct both proactive and reactive media initiatives. You will also be responsible for mentoring your team and implementing innovative marketing techniques tailored to enhance brand awareness and customer retention.

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What qualifications are required for the VP, Marketing Channel Engagement position at C Spire?

Candidates for the VP, Marketing Channel Engagement role at C Spire must possess a four-year degree in marketing or a related field, along with relevant marketing management experience. Excellent writing skills, strong networking abilities, and proficiency in data analysis are also critical for success in this role.

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How does the VP, Marketing Channel Engagement contribute to C Spire’s overall business strategy?

As the VP, Marketing Channel Engagement, you will be vital in aligning marketing strategies with C Spire’s business initiatives. By crafting effective media plans and analyzing their performance, you will help ensure that C Spire meets its goals for customer acquisition, retention, and brand positioning within the market.

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What type of work environment can one expect as a VP, Marketing Channel Engagement at C Spire?

The work environment for the VP, Marketing Channel Engagement at C Spire is fast-paced and dynamic, focusing on creativity and data-driven decision making. You will be part of a team that values innovation, collaboration, and continuous improvement, all driving towards the ultimate goal of exceptional customer experience.

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What is the significance of mentorship in the VP, Marketing Channel Engagement role at C Spire?

Mentorship is crucial for the VP, Marketing Channel Engagement at C Spire as you will be responsible for guiding and developing the marketing team. This involves providing constructive feedback, fostering professional growth, and ensuring a culture of collaboration and knowledge sharing, which are essential for driving the team's success.

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Common Interview Questions for VP, Marketing Channel Engagement
What strategies would you use to increase brand awareness as the VP, Marketing Channel Engagement?

To increase brand awareness as the VP, Marketing Channel Engagement, I would leverage multi-channel marketing strategies, including targeted social media campaigns, content marketing, and partnerships with media outlets. I would constantly analyze performance metrics to adjust campaigns effectively.

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How do you prioritize your marketing initiatives in a fast-paced environment?

In a fast-paced environment, I prioritize initiatives by aligning them with our current business objectives and customer insights. By focusing on high-impact activities and using data analytics, I can allocate resources efficiently and drive the largest return on investment.

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Can you describe your experience with data analysis and how it informs your marketing strategies?

I have extensive experience with data analysis, utilizing tools such as media mix modeling and predictive analytics. This analytical approach allows me to understand consumer behavior and optimize marketing strategies to enhance customer engagement and reach.

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What role does innovation play in your marketing strategies?

Innovation is at the heart of my marketing strategies. I believe in experimenting with new techniques and technologies, such as AI and machine learning, to stay ahead of trends and create unique customer experiences that set our brand apart.

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How do you handle negative press or publicity for the brand?

Handling negative press effectively involves a proactive approach. I would ensure swift communication with stakeholders, develop a transparent response strategy, and focus on communicating our commitment to our customers and the steps being taken to address the issue.

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What techniques do you use for effective media pitching?

For effective media pitching, I research the media landscape to tailor my approach for each outlet. Crafting compelling narratives that resonate with the audience is key, along with maintaining strong relationships with journalists to facilitate future communications.

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How do you measure the success of your marketing campaigns?

I measure the success of marketing campaigns using comprehensive metrics including conversions, brand sentiment analysis, and customer acquisition rates. Regular reporting and analysis help refine future campaigns for higher efficacy.

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What qualities do you think are essential for a VP, Marketing Channel Engagement?

Essential qualities for a VP, Marketing Channel Engagement include strategic foresight, excellent communication skills, strong analytical capabilities, and a passion for mentorship. These traits ensure effective leadership and drive marketing success.

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Describe a time when you had to pivot your marketing strategy. What was the outcome?

I once had to pivot a marketing strategy mid-campaign due to unexpected market changes. By harnessing data insights, I redirected focus to digital channels that were gaining traction, ultimately resulting in an increase in overall engagement and customer feedback.

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What is your approach to budget management in marketing?

My approach to budget management in marketing involves closely monitoring expenditures and aligning them with key performance indicators. Regular assessments help me identify areas where resources can be optimized and ensure funding is directed towards strategies with the highest potential return.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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