Underwriting Services Specialist II

Zurich North America is currently hiring an Underwriting Services Specialist II to join the Operations team! As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively grow your career.

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into the following North American office location: Schaumburg, IL.

In this role you will be responsible to:

• 
  Support Zurich Producer appointment and licensing activities by accessing various systems and tools to retrieve, verify and input data related to Agency and Agent demographic, license, and appointment information.

• Interact with Distributor Partners and Zurich staff to obtain necessary information to resolve License and Appointment issues referring to policies, procedures, standards.

• Processes all work within department standards and articulate key regulatory and compliance impacts.

• Respond to inquiries quickly and completely, provide status updates.

Basic Qualifications:

• 
  High School Diploma or Equivalent and 1 or more years of experience in the Customer Service or Transactional Operations area

• OR

• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Customer Service or Transactional Operations area

Preferred Qualifications:

• 
  Excellent customer service orientation

• Strong verbal and written communication skills

• Ability to produce a quality work product with detail and accuracy

• Experience working in a high-volume, production environment

• Advanced data entry skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time

Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID