University Event Scheduling Trainee

Fort Collins, CO 80523

Position is fully in-office/in-person

Full-time

Technician I

202300280P

State Classified

06/29/2023

07/24/2023

$3,318 - $4,314 Monthly + Full Benefits

Colorado State University is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for eligible employees in the following University benefit areas:
https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and https://hr.colostate.edu/prospective-employees/our-perks/. To see the value of CSU benefits in addition to wages, visit our compensation calculator – https://hr.colostate.edu/total-compensation-calculator/.

No

This work unit exists to provide customer support services to departmental staff in order to properly maintain, renovate, improve, and construct physical facilities at Colorado State University. In addition, this work unit provides support services to University and non-University customers in order to uphold the University’s goals of academic, research and public outreach missions. These services include: maintenance request intake, distribution, scheduling and tracking services, utility, building, road closures and notifications, building automation system alarm monitoring and evaluation, building fire system alarm monitoring and evaluation-both systems requiring technical knowledge to decipher and react to; issuance and tracking of University building keys and access devices; customer relations-work request follow up, status and complaint resolution; purchasing materials for work unit, creating purchase orders for vendor services; preventive maintenance work scheduling and tracking for generator and elevator testing and regulatory compliance throughout campus buildings.

This position, is in training to assign university space for over 91 academic events and 100’s non-academic events annually. Position learning to coordinates all non-academic uses of University facilities, interpret campus use policies, prevent scheduling conflicts, and provide facilities conflict resolution. In training to understand, learn and be able to successfully use the Event Management Scheduling system to reserve space, obtain approvals, request services, provide notifications and creat and submit billing.

University Event Planning

In training to be able to assign campus space for numerous and complex events for over 91 academic events, and 100’s of non-academic events by identifying and scheduling appropriate space for the event, monitoring numerous campus activities to avoid scheduling conflicts, investigating programmatic needs, contractuaral agreements and determine the best interest of the university. With guidance, understanding and learning how to apply policy and guidelines for use of space to ensure activity does not conflict with the space itself, surrounding programs, or other University activities. Understands how to gather detailed information of event and activities specific to setup, equipment, guests, food, alcohol, security, etc. With guidance, reviews requests to determine necessary additional review, approvals, support staff and services. With guidance coordinates review and approvals by other campus authorities, be able to secure and schedule support services from facilities staff, vendors and volunteers. Coordinate building unlocks and requests for services; determine most appropriate general assignment classroom and non academic and campus wide placement for events. Approve or deny events submitted via Virtual EMS and send email notifications. Provide customer service and basic trouble shooting for Virtual EMS. Distributes campus notifications and how to bill for any services or damages. With guidance exposes violations with regard to use of campus facilities and advise or guide event coordinators on the direction for resolution to correct the violation when no prescribed standard exists; clarifies and administers policy and its intent to others that are unfamiliar with its concepts and theories to safeguard University resources; With guidance implements the registration restriction system by determining and applying the accurate restriction codes for specific sections; determine what restrictions are allowable based on the prerequisites and other restrictions on the section; and if restriction should be included or exclude

35%

University Event Space Requirements & Event Mgt Scheduling Software

35%

Dispatch, Keys, Keyless Access & Alarms

In training to monitor urgent work requests to appropriate maintenance staff; create and issue work orders through maintenance tracking system. With support is able to assist with keyless access requests by; receiving, verifying, and processing orders for access devices. Coordinate with Ram Card Office to obtain accurate cards by; reviewing orders for proper authorizations, accurate card holder , and accounting information; apply/remove access to device by using the software system separate from key system, issue device; record orders; and troubleshoot non-working devices. With support is able to monitor maintenance alarm system by; relaying alarm information to appropriate respond. In training to performs key management duties by; receiving, processing, issuing, tracking key requests within key tracking software system, and to also be able to provides Customer feedback regarding maintenance or key requests.

30%

Pre-employment Criminal Background Check (required for new hires)

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.

Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.



Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.



A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.