Manager – Value-Based Care

As a Manager – Value-Based Care at University of Maryland Upper Chesapeake Health, you're primarily responsible for managing transformation activities across various value-based care programs. This includes overseeing the Maryland Primary Care Program, Commercial ACOs, and more, while focusing on improving patient and family experiences. Your role will also involve leading data and analytics efforts, meeting reporting requirements, and mentoring team members and providers.

To qualify for the Manager – Value-Based Care position at University of Maryland Upper Chesapeake Health, candidates must possess a Bachelor’s degree in Business Administration or Health Care Administration, along with at least ten years of related experience. Additionally, five years of experience in a physician office or hospital setting, with knowledge of financial management and quality/value-based payment programs, is required.

The Manager – Value-Based Care plays a crucial role in enhancing patient care at University of Maryland Upper Chesapeake Health by implementing service standards and efficient workflows. By focusing on value-based care initiatives, this role directly contributes to improving patient experiences and outcomes, ensuring that the community receives high-quality, accessible healthcare services.

Essential skills for the Manager – Value-Based Care position at UM UCH include excellent communication, quantitative analysis, and interpersonal skills. Additionally, the ability to problem-solve, manage time effectively, and maintain confidentiality is vital. Familiarity with provider billing, reimbursement, and practice management will also enhance your effectiveness in this role.

The work environment for a Manager – Value-Based Care at University of Maryland Upper Chesapeake Health is collaborative and community-focused. You'll work alongside skilled professionals in a team-oriented atmosphere, dedicated to creating the healthiest community in Maryland. The role offers a dynamic setting where innovation and patient-centered care are prioritized.

At University of Maryland Upper Chesapeake Health, there are numerous career advancement opportunities for a Manager – Value-Based Care. With experience and demonstrated leadership, you can continue to grow within the organization, taking on roles with more responsibility or specializing in other areas of value-based care and healthcare management.

University of Maryland Upper Chesapeake Health values the importance of work-life balance for its employees, including those in the Manager – Value-Based Care position. The organization promotes flexible scheduling and encourages team members to adapt their hours to accommodate physician schedules, creating an environment that supports personal and professional fulfilling experiences.

In preparing for your interview, emphasize specific examples where you've successfully managed or implemented aspects of value-based care programs. Highlight any metrics of improvement in patient outcomes and your role in data analytics pivotal to these programs.

Discuss your mentoring philosophy and provide examples of how you've led training or development initiatives. It's essential to convey your commitment to team growth and promoting a culture of excellence in patient care.

Detail your ideas for contact and communication strategies that involve patients in their care. Consider discussing processes you've implemented in the past that led to measurable improvements in patient satisfaction.

Share specific challenges you've encountered in prior roles, such as budget constraints or compliance issues. Illustrate how your problem-solving skills and analytical capabilities helped you navigate these challenges effectively.

Explain your approach to staying updated on compliance regulations and how you’ve managed reporting processes in previous positions. Mention any tools or practices you've found helpful for maintaining accuracy and accountability.

Select a concrete example where your initiative led to streamlined operations. Describe the steps you took, the stakeholders involved, and the resulting impact on efficiency and patient care quality.

Talk about your conflict resolution strategies, emphasizing communication and understanding differing perspectives. Provide examples of how you've mediated disputes and improved team dynamics to focus on shared goals.

Share insights into how you leverage data to inform your decisions, providing examples of key performance indicators you track and how you've used these insights to drive improvements in care programs.

Explain your methods for staying informed, such as attending industry conferences, reading healthcare publications, or participating in professional organizations. Emphasize your commitment to continuous education and innovation.

Convey your enthusiasm for UM UCH's mission to create a healthier community. Discuss specific aspects of their value-based care initiatives you admire and how your skills align with their goals, showcasing your genuine interest in contributing to this organization.