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Director of Technology

Job Posting Title:

Director of Technology

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Hiring Department:

Extended Education Ventures

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Apr 14, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Extended Education Ventures (EEV) (https://extendedcampus.utexas.edu/) is a self-supporting unit within The University of Texas at Austin that enables the development, delivery, and promotion of continuing and professional education across the university.

At EEV we strive to create a talented and supportive workplace. To ensure alignment, we follow these fundamental core values: Service, Collaboration, Belonging, Excellence, Future-focused, and Integrity.

Must be eligible to work in the US on a full-time basis for any employer without sponsorship.

Purpose

Design, implement, and manage IT infrastructure and services, as well as operational processes that use this infrastructure to enable course registration and delivery for Extended Education Ventures (EEV) in support of continuing and professional education programs at UT Austin.

Responsibilities

  • Guide the lifecycle of the unit’s lead nurture technology infrastructure, registration and payment systems, data reporting and visualization solution, and student information platform.  Drive decisions on requirements and priorities. Provide customer-centric feedback on the build of the system.  Consult with appropriate EEV stakeholders to ensure proper functionality is delivered. Own the feature set.

  • Provide leadership and strategic direction for EEV’s technology stack and the IT team. Supervise team manager, guiding the team in setting priorities, project and portfolio planning, evaluating tools, and communicating with stakeholders. Contribute to university-wide IT strategies and solutions in support of business objectives.

  • Participate as an integral member of the EEV leadership team, contributing to strategic planning and implementation, and collaborating with other directors to achieve unit and organization goals.  Demonstrate professional judgment and sound decision-making, as appropriate, applying all required knowledge and experience for the best outcomes. Perform other related functions and projects as assigned.

  • Support EEV’s mission to enable the development and delivery of continuing and professional education programs across the university by providing guidance and services to facilitate program delivery. Provide IT services to other UT Austin business units as appropriate. Lead or oversee technology-related efforts and shared resources for Extended Campus at the University of Texas at Austin.

Required Qualifications

  • Bachelor’s degree in a computer science, data science, or business administration field
  • Five to seven years of progressive growth in information technology systems administration and IT management
  • Demonstrated IT project management experience
  • Experience managing customer relationship management systems (CRM)
  • Demonstrated ability in creating robust service processes and use of technology tools to enable greater efficiency and scale of operations
  • Experience with department-level budget management
  • Familiarity with best practices for data and IT system security
  • Experience with software and IT hardware procurement processes
  • Ability to set priorities for self and team and work in a fast-paced, multi-project environment
  • Strong attention to detail
  • Work well as a team player with other strong, dynamic individuals

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

  • Masters degree in a computer science, data science, or business administration field
  • Experience with Saleforce system deployment and maintenance
  • Data analytics experience including use of professional data visualization tools
  • Experience with IT management in a higher education setting

Salary Range

$125,000+ depending on qualifications

Working Conditions

  • Work performed in a typical office environment.

Required Materials

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

What You Should Know About Director of Technology, University of Texas at Austin

Are you ready to take the lead in shaping the future of technology at The University of Texas at Austin? At Extended Education Ventures (EEV), we’re seeking a passionate and innovative Director of Technology to manage our IT infrastructure and services that support continuing and professional education. You will play a vital role in designing, implementing, and overseeing the technology stack, ensuring that everything from course registration to payment systems runs smoothly. Your leadership will guide a talented IT team, allowing them to prioritize projects, assess tools, and communicate effectively with various stakeholders. Collaboration is key here at EEV, as you will also contribute to strategic planning alongside fellow directors, driving forward-thinking solutions in alignment with our mission of excellence and service. With a strong emphasis on customer-centric feedback, you will ensure that our technology enhances the educational experience for students. You will bring your expertise in IT project management, CRM systems, and data security while fostering an environment of growth and innovation. If you’re excited about using your skills to improve educational opportunities at UT Austin, we want to hear from you! Join us in our commitment to integrity, collaboration, and a future-focused approach as we continue to evolve and deliver quality education.

Frequently Asked Questions (FAQs) for Director of Technology Role at University of Texas at Austin
What are the main responsibilities of the Director of Technology at UT Austin's Extended Education Ventures?

The Director of Technology at UT Austin's Extended Education Ventures is responsible for leading the design and management of IT infrastructure and services that facilitate course registration and program delivery. This role involves providing strategic direction for technology solutions, ensuring stakeholder consultations, and supervising the IT team to prioritize projects effectively. In addition, the director contributes to systemic strategy development within the unit and collaborates with other directors on university-wide IT goals.

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What qualifications are required for the Director of Technology position at UT Austin?

Candidates for the Director of Technology position at UT Austin must hold a bachelor’s degree in computer science, data science, or business administration, along with five to seven years of progressive experience in IT management. Key qualifications include experience in IT project management, proficiency with customer relationship management systems, and an understanding of data and IT system security best practices.

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What is the salary range for the Director of Technology role at UT Austin?

The salary range for the Director of Technology position at the University of Texas at Austin starts at $125,000, depending on the individual's qualifications and experience. This competitive compensation reflects the importance of the role in supporting the unit's mission of continuing and professional education.

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How does the Director of Technology contribute to EEV's mission at UT Austin?

The Director of Technology plays a critical role in supporting Extended Education Ventures' mission at UT Austin by overseeing the IT services that facilitate program delivery. This includes creating efficient technological processes, enhancing educational services through innovative systems, and ensuring that the technology aligns with the unit's goals to offer quality continuing and professional education.

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What kind of work environment can a Director of Technology expect at UT Austin?

The work environment for the Director of Technology at UT Austin is collaborative and dynamic. The position is performed in a typical office setting, where teamwork and communication are highly valued. The director will engage with a variety of stakeholders, fostering a culture of service, integrity, and excellence within the Extended Education Ventures unit.

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Common Interview Questions for Director of Technology
Can you describe your experience with managing IT projects as the Director of Technology?

When responding to this question, focus on specific IT projects you have managed, highlighting the challenges faced and the successful outcomes achieved. Discuss your project management methodologies, any relevant tools you utilized, and how these experiences have prepared you for the Director of Technology role.

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How do you prioritize tasks in a fast-paced IT environment?

Share your strategies for time management, such as using project management software to track tasks and deadlines or employing priority matrices to determine what needs immediate attention. Illustrate your approach with examples of how you successfully managed multiple projects in previous roles.

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What methodologies do you use for data security in IT systems?

Discuss the best practices you advocate for ensuring data integrity and security. Mention any certifications or training you have received, and provide examples of how you have implemented security measures in past roles, particularly in an educational or similar environment.

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How do you ensure team collaboration as a Director of Technology?

Explain your approach to building a collaborative culture within your IT team. Mention tools you use for communication and coordination, and provide real examples of how you facilitated teamwork on technology projects to achieve common goals.

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Can you give an example of how you dealt with a failed IT initiative?

This is an opportunity to demonstrate resilience and problem-solving skills. Describe the situation, what went wrong, and how you handled it while learning from the experience. Highlight any measures you took to prevent a recurrence and how you adjusted the project strategy.

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What strategies do you use for stakeholder communication?

Elaborate on your communication strategies, including regular updates, feedback loops, and the use of presentations or reports to keep stakeholders informed. Use specific examples to demonstrate how effective communication led to project success in your past roles.

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How do you approach budget management for IT projects?

Discuss your experience with budget planning and monitoring. Explain how you assess project costs, track expenditures, and adjust resource allocation as needed, ensuring that all IT spending aligns with organizational goals.

Join Rise to see the full answer
What is your experience with CRM systems and their deployment?

Talk about specific CRM systems you've worked with, your role in their deployment, and how you ensured they met user needs. Highlight how you conducted training sessions or collected user feedback on functionality after implementation.

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How do you stay updated with the latest technology trends that can impact education?

Mention your methods for staying informed about technology trends, such as attending conferences, enrolling in online courses, reading industry publications, or participating in professional networks. Share how this knowledge can be beneficial to your role as Director of Technology.

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What is your leadership style as a manager in the IT field?

Describe your leadership style, whether it's collaborative, authoritative, etc., and back it up with examples of how you've led teams successfully. Discuss how this approach aligns with the core values of service, collaboration, and excellence at EEV.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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