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Lead Officer, Administrative Support

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Administrative Support

# of Open Positions:

1

Faculty/Service - Department:

Finance

Campus:

Ottawa, ON

Union Affiliation:

SSUO

Date Posted:

avril 07, 2025

Applications must be received BEFORE:

avril 18, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$69 478,00 - $87 764,00

Make your mark with the Faculty of Health Sciences!

Health matters to everyone and we are committed to becoming a nationally and internationally recognized leader in innovative approaches to active living, health promotion, and quality health services.

Our success lies in our students and our people. Join us and every day you will have the opportunity to make a meaningful impact as we grow together and make a great faculty even better.

Position purpose:
Reporting to the Finance Manager of the Faculty of Health Sciences, the incumbent oversees the day-to-day operations related to the administration of financial, human, physical and material resources of the sector with the objective of ensuring sound management and providing advice to upper management to support long-term strategic planning. Leads a team of employees whose role is to provide administrative support within these areas in order to ensure a productive and positive environment, and to provide leadership and guidance for more complex issues. May represent senior management on central committees whose man-guidance dates are related to the incumbent’s area of responsibility.

In this role, your responsibilities will include among others:

  • Budget: Oversee the administration of internally and/or externally-funded budgets to ensure compliance with established policies. Analyze financial statements against budgets for various types of funds to identify and address any inconsistencies. Define budget priorities for the sector and provide expert advice to managers on the effective preparation of budgets, budget projections and shortfalls to maximize revenue and contain expenditure. Develop key financial performance indicators and monitor performance.
  • Financial: Oversee the ongoing financial transactions for the sector, to ensure best practices and compliance with established policies. Develop and evaluate business practices and management tools for effective financial control. Act as approval agent for major financial transactions to ensure proper application of policies and to reconcile inconsistencies with budget forecast and actual expenditures.
  • Payroll: Oversee the ongoing activities and processes related to payroll for all employee groups within the sector to ensure salary accuracy and to reconcile inconsistencies with budget forecast and actual expenditures.
  • Reporting: Prepare and analyze various moderately- to highly-complex reports on financial transactions, accounts, payroll, budget projections, and human resources-related data for the sector to provide advice and recommendations to managers and to support long term resources planning.
  • Supervision of others: Supervise work performed by administrative support roles to organize priorities and provide guidance in the attainment of individual objectives.

What you will bring:

  • Advanced knowledge of administration, accounting, financial and human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination education and work experience.
  • Minimum 5 years of demonstrated experience in a similar role.
  • Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail.
  • Experience in supervision.
  • Experience participating in strategic planning.
  • Experience in planning, analyzing and controlling budgets.
  • Experience in analyzing reports.
  • Experience in interpreting, explaining and applying policies and regulations.
  • Experience working in a unionized environment and in interpreting collective agreements.
  • Ability to produce high quality work under pressure while meeting strict deadlines.
  • Strong interpersonal and communication skills.
  • Strong organizational skills.
  • Bilingualism – French and English (spoken and written).

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

Average salary estimate

$78621 / YEARLY (est.)
min
max
$69478K
$87764K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Officer, Administrative Support, uOttawa

Are you ready to make a significant contribution in the world of administrative support? Join the University of Ottawa as a Lead Officer in Administrative Support at the Lees Campus. In this pivotal role, you will oversee the administration of financial, human, physical, and material resources within the Faculty of Health Sciences, ensuring the operations run smoothly and efficiently. You'll be reporting directly to the Finance Manager, taking charge of day-to-day operations while guiding a talented team dedicated to providing exceptional administrative support. Your responsibilities will span from managing budgets to overseeing payroll processes and analyzing financial transactions. You'll be instrumental in developing key performance indicators to keep our financial strategies on point. Your expertise in administration and experience in supervising a team will help foster a positive work environment where everyone can thrive. At the University of Ottawa, we value diversity and inclusion, and we believe in empowering our employees to contribute to a culture of respect and collaboration. If you're a proactive, organized individual with a knack for financial management, coupled with excellent interpersonal skills, this is your chance to shine and support our strategic planning initiatives. With a competitive salary range and the opportunity to work at a respected institution that prioritizes innovation in health sciences, what are you waiting for? Propel your career forward with us today!

Frequently Asked Questions (FAQs) for Lead Officer, Administrative Support Role at uOttawa
What are the primary responsibilities of the Lead Officer, Administrative Support at the University of Ottawa?

The Lead Officer, Administrative Support at the University of Ottawa is responsible for overseeing financial and administrative operations. This includes managing budgets, analyzing financial statements, supervising payroll processes, preparing complex reports, and providing expert advice to upper management. The role is crucial for ensuring compliance with policies and supporting long-term strategic planning within the Faculty of Health Sciences.

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What qualifications are needed for the Lead Officer, Administrative Support role at the University of Ottawa?

To qualify for the Lead Officer, Administrative Support role at the University of Ottawa, candidates typically need postsecondary education in administration, accounting, or a related field, along with a minimum of 5 years of relevant experience. Strong interpersonal, organizational skills, and bilingualism in French and English are essential for effective communication and collaboration within the faculty.

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How does the University of Ottawa support diversity and inclusion for the Lead Officer, Administrative Support position?

The University of Ottawa is committed to fostering a diverse and inclusive workplace. For the Lead Officer, Administrative Support position, the university emphasizes respect, teamwork, and collaboration, welcoming applications from Indigenous persons, racialized individuals, persons with disabilities, women, and LGBTQIA2S+ persons. The institution seeks to create an accessible, barrier-free environment for all employees.

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What are the key competencies required for the Lead Officer, Administrative Support at the University of Ottawa?

Key competencies for the Lead Officer, Administrative Support at the University of Ottawa include strong planning and organizational abilities, initiative, client service orientation, and effective teamwork. Candidates are expected to demonstrate creativity, the ability to prioritize and manage tasks, and a proactive approach to achieving common goals within the faculty.

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What type of work environment can I expect as a Lead Officer, Administrative Support at the University of Ottawa?

As a Lead Officer, Administrative Support at the University of Ottawa, you can expect a collaborative and inclusive work environment that values innovation and excellence. The Faculty of Health Sciences encourages its staff to contribute uniquely with a focus on professional growth, teamwork, and effective communication. You'll be part of a supportive community dedicated to enhancing health services and active living.

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Common Interview Questions for Lead Officer, Administrative Support
Can you describe your experience with budget management as it pertains to the Lead Officer, Administrative Support position?

When discussing your budget management experience, focus on specific projects where you oversaw budget allocations, monitored expenditures, and ensured compliance with financial regulations. Highlight your analytical skills in identifying discrepancies and how you used performance indicators to guide financial decisions.

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How do you prioritize tasks in a fast-paced environment as a Lead Officer, Administrative Support?

To successfully prioritize in a fast-paced environment, start by outlining your daily objectives, assessing deadlines, and recognizing which tasks have the greatest impact on overall objectives. Discuss times you've effectively managed competing priorities while maintaining high-quality work, showing your organizational abilities.

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What strategies do you employ for effective team supervision in the context of administrative support?

Effective team supervision involves clear communication and setting defined goals. Discuss your approach to providing constructive feedback and fostering an open dialogue within your team. Share examples of how you encouraged collaboration, resolved conflicts, and supported team members in achieving their objectives.

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Can you give an example of a complex financial report you prepared and how it impacted decision-making?

When discussing complex financial reports, outline the steps you took to gather and analyze data, the key findings, and how those informed managerial decisions within your department. Describe the outcome and improvements made as a result, demonstrating your analytical skills and ability to provide valuable insights.

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How do you ensure compliance with policies and regulations in your administrative support role?

To ensure compliance, I stay updated on relevant policies and continuously educate my team. Discuss creating checklists and workflows that promote adherence to regulations and conducting regular audits to identify areas for improvement, demonstrating your proactive approach to maintaining compliance.

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What experience do you have in dealing with payroll processes in your previous roles?

Detail your hands-on experience with payroll processes, covering aspects such as ensuring accuracy in salary disbursement, reconciling payroll discrepancies, and understanding relevant legislation. Highlight any software you're familiar with and how you've optimized payroll processes in past experiences.

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How do you handle stress and tight deadlines in your role as a Lead Officer, Administrative Support?

Discuss your techniques for managing stress, such as effective time management, setting priorities, and maintaining open communication with your team. Share specific examples of challenging situations where you successfully met deadlines without compromising quality, underlining your resilience and adaptability.

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Describe a time when you had to implement a new administrative process. How did you ensure its successful adoption?

When discussing a new process implementation, describe the planning phase, how you communicated the changes, and offered training and resources to your team. Emphasizing collaboration and gathering feedback during the rollout can illustrate your ability to foster a smooth transition and encourage buy-in.

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What role does data analysis play in your approach to administrative support?

Data analysis is crucial in optimizing administrative support functions. Explain how you leverage data to identify trends, assess performance, and make informed decisions that improve operational efficiency. Discuss any tools or methods you commonly use for data analysis in your previous roles.

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Why do you want to work as a Lead Officer in Administrative Support at the University of Ottawa?

Express your enthusiasm for the University of Ottawa’s mission and core values. Talk about how your skills align with the requirements of the Lead Officer role and your desire to contribute to a dynamic environment that prioritizes health sciences and promotes innovative strategies within the faculty.

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DATE POSTED
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