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Merchant Underwriting Manager

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

 


About the Role:

Upgrade is looking for a Merchant Underwriting Manager to join the team. This role requires someone who has industry level expertise in merchant underwriting, including financial analysis, regulatory compliance, documentation, process, and quality. 

 

What You’ll Do:

  • Build and maintain written risk and compliance policies, standards, and procedures for business activities.
  • Identify and manage existing and emerging risks that stem from business activities and the job role.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Develop, implement, and lead underwriting strategies through their team and monitor performance pursuant to underwriting guidelines and processes.
  • Work in tandem with Sales, Account Management, Product, Compliance, and Credit Risk Management to accomplish these goals.
  • Evaluate underwriting results, audits, and feedback, recommend and manage the implementation of underwriting action plans.
  • Bring a flexible mindset – you will be required to adapt to changing policies and procedures on a constant basis while maintaining high-quality work.


 What We Look For:

  • Minimum 5 years payments or merchant acquiring experience in Risk or Underwriting, ideally within a payments or e-commerce business.
  • 3+ years supervisory or managerial experience.
  • BA/BS degree strongly preferred OR equivalent experience.
  • Problem solving and decision-making skills with the ability to analyze complex information to identify the key issues/actions and drive to resolution.
  • Ability to read and interpret personal and commercial credit reports, tax returns, and/or corporate financial statements.
  • Knowledge of relevant industry practices, trends, and regulatory requirements.
  • A self-motivated mindset and a drive to work in a fast-paced and dynamic environment.
  • Experience executing and/or defining underwriting processes, procedures, and/or guidelines.
  • Experience in presenting analysis and findings to varying levels of management and business stakeholders to gain support for recommendations and influence initiatives.

 

What We Offer You: :

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • 401K match
  • Open PTO
  • Learning stipend for personal growth and development
  • Paid parental leave
  • Health & wellness initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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CEO of Upgrade
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Renaud Laplanche
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Come join us if you like to tackle big problems and make a meaningful difference in people's lives. Our goal is to reduce or eliminate fees on everyday transactions and make credit more affordable for millions of families across America. We’ve alr...

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DATE POSTED
February 2, 2024

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