Product Manager

POSITION SUMMARY 

The Product Manager will own the product experience end-to-end and produce a clear articulation of the vision, goals, and what needs to be accomplished. You’ll work closely with partners in different product and business lines to create cohesive experiences within the app.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  

• Drive the product roadmap for our iOS and Android applications in coordination with our core web platform
• Prioritize effectively, balancing the feature roadmap with tech foundational efforts and bug fixes
• Own features and experiments end-to-end, including writing product definitions, driving cross-functional execution, and working with Product Design and Engineering to assess tradeoffs and feasibility
• Work closely with our users, research, and customer success to deeply understand and address user needs and identify opportunities
• Partner closely with teams across UpKeep to align development with cross-platform initiatives, manage dependencies, and ensure consistency of our experiences cross-platform
• Set and communicate project timelines and release schedules, and reset expectations when things change
• Help define and coordinate A/B tests to explore and validate new ideas

EXPERIENCE  

• 4+ years of SaaS and mobile product management experience
• Degree in a technical or business discipline
• Experience working with software development teams using agile methodologies
• Experience with engineering teams in US and India
• Comfortable using Agile methodology to run backlog grooming, sprint planning, stand-ups
• Experience in project management tools and workflows

KNOWLEDGE 

• Comfortable working with raw data sets to develop actionable insights 
• Able to make important decisions based on limited or incomplete data
• Ability to tell a persuasive story and convey information in a digestible format
• Ability to see the big picture while maintaining close attention to detail
• Proactive, entrepreneurial mindset, with a record of success in a high-growth context
• Excellent verbal and written communication skills

DESIRED BEHAVIORS 

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action – is results oriented. Takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.
• Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. 
• Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. 
• Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. 
• Works collaboratively – shares knowledge and information, fosters teamwork, and contributes to a positive work environment where people want to come to work.  
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. 
• Act as a good citizen of UpKeep.

At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.