HWS: Community Manager

Skills

• 3-5 years working in community management or a similar role
• Excellent communication skills
• Knowledge of social media platforms
• Creative thinker with project management skills
• Passion for remote work and freelancing
• Skills in Sprinklr and Asana

Responsibilities

• Oversee and mentor a team of Community Moderators and Specialists
• Proactively engage with social content mentioning Upwork on various platforms
• Monitor trends and conversations on social media
• Build and nurture relationships with influencers and brand advocates
• Implement advocacy campaigns and initiatives
• Develop and optimize community engagement strategies

Benefits