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Territory Sales Manager (Douglasville and Carrollton)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are:• Primary owner of customer relationship• Selling, and engaging customers in value added activities.• Leveraging other resources to assist with top penetration opportunities and new accounts opening.US Foods has a comprehensive training program for the Territory Manager position.Essential Duties And Responsibilities• Foster the customer relationship in a team based selling model.• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.• Leverage other resources to assist with top penetration opportunities and new accounts opening.• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.SUPERVISION:• No direct reports.RELATIONSHIPS• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.• External: Customers, vendors, prospective customers.WORK ENVIRONMENT• Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditionsMinimum Qualifications• 1+ year of sales experience preferred.• Foodservice industry/culinary/restaurant management/hospitality experience preferred.• Excellent oral and written communication skills and presentation abilities.• Ability to build internal and external relationships and cold call to develop new business.• Exceptional customer service and interpersonal skills.• Competitive spirit and results driven mentality.• Problem solving ability / Organization and negotiation skills.• Team up mentality to collaborate with internal and external stakeholders.• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).EDUCATION• HS Diploma or equivalentCERTIFICATIONS/TRAINING• N/ALICENSES• Valid driver’s license required & motor vehicle record must be in good standing.Preferred Qualifications• N/APhysical Qualifications• Must be able to perform the following physical activities for described length of time.• List the required physical activities including length of time performing each activity referencing the key below.OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO: FREQUENCY:STAND FREQUENTLY,WALK FREQUENTLY,DRIVE VEHICLE FREQUENTLY,SIT FREQUENTLY,LIFT1-10 lbs (Sedentary) FREQUENTLY,11-20 lbs (Light) FREQUENTLY,21-50 lbs (Medium) OCCASIONALLY,51-100 lbs (Heavy) OCCASIONALLY,Over 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) FREQUENTLY11-20 lbs (Light) FREQUENTLY21-50 lbs (Medium) OCCASIONALLY,51-100 lbs (Heavy) N/A,Over 100 lbs (Very Heavy) N/A,PUSH/PULL N/A,CLIMB/BALANCE N/A,STOOP/SQUAT OCCASIONALLY,KNEEL OCCASIONALLY,BEND OCCASIONALLY,REACH ABOVE SHOULDER N/A,TWIST N/A,GRASP OBJECTS FREQUENTLY,MANIPULATE OBJECTS FREQUENTLY,MANUAL DEXTERITY FREQUENTLY• EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

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What You Should Know About Territory Sales Manager (Douglasville and Carrollton), US Foods

Are you ready to take the next step in your sales career? Join US Foods as a Territory Sales Manager, where you'll be at the forefront of developing and managing relationships with both established and new customers in Douglasville and Carrollton, all while based in beautiful Villa Rica, GA! This role is more than just sales; it's about engaging with your customers through value-added activities and ensuring a seamless experience from order to delivery. You'll be the primary owner of customer relationships, troubleshooting and resolving any issues such as delivery mishaps while maintaining a positive rapport. Collaborating with our dedicated team, you’ll identify new business opportunities and utilize market insights to stay ahead of competitors. US Foods provides a comprehensive training program to equip you with the skills you need to succeed. If you thrive in a dynamic environment, enjoy building strong relationships, and are excited about the foodservice industry, this is the perfect opportunity for you. So why wait? Jump in and be part of a community of food enthusiasts who are passionate about serving our customers and growing together!

Frequently Asked Questions (FAQs) for Territory Sales Manager (Douglasville and Carrollton) Role at US Foods
What are the essential responsibilities of the Territory Sales Manager at US Foods?

The Territory Sales Manager at US Foods is primarily responsible for developing customer relationships and managing the sales of food and non-food items. This includes troubleshooting delivery issues, communicating with the credit department for account receivable collections, and leveraging market intelligence to identify new business opportunities.

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What qualifications do I need to become a Territory Sales Manager at US Foods?

To qualify for the Territory Sales Manager position at US Foods, you should ideally have at least 1 year of sales experience, preferably in the foodservice or culinary industry. Excellent communication, customer service skills, and proficiency in Microsoft Office are crucial. A valid driver’s license is also a requirement.

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How does the training program work for a Territory Sales Manager at US Foods?

US Foods offers a comprehensive training program that empowers new Territory Sales Managers with the skills they need to excel. The training covers product knowledge, customer engagement strategies, and tools needed for effective market penetration, ensuring you are well-prepared to thrive in your role.

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What physical demands should I expect as a Territory Sales Manager at US Foods?

As a Territory Sales Manager at US Foods, you should be prepared for a physically active role. This includes frequent driving to customer locations, standing, walking, and occasionally lifting heavier items. Physical capabilities for this role also highlight the importance of being fit for effective service delivery.

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What is the work environment like for a Territory Sales Manager at US Foods?

The work environment for a Territory Sales Manager at US Foods is dynamic and often outdoors, with visits to a variety of customer locations. You may encounter various weather conditions while engaging directly with clients, so being adaptable is essential.

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Common Interview Questions for Territory Sales Manager (Douglasville and Carrollton)
How do you approach building relationships with new customers as a Territory Sales Manager?

When building relationships with new customers, I focus on understanding their needs and challenges first. I make it a point to listen actively, present tailored solutions, and engage in ongoing follow-ups to nurture the relationship.

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Can you describe a successful sales strategy you've implemented in past roles?

In my previous role, I developed a targeted outreach strategy that combined market research and personal connections with potential clients. By leveraging industry events to network, I was able to successfully expand our customer base while maintaining high satisfaction levels.

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How do you handle objections from potential customers?

When faced with objections, I remain calm and listen to the customer's concerns. I address their points respectfully, provide relevant information or alternatives, and reassure them of the value we bring, often turning a 'no' into a ‘yes’!

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What tools do you find essential for managing your sales territory effectively?

I rely heavily on CRM tools like Salesforce to track customer interactions, sales progress, and market data. This allows me to manage my time efficiently and ensure I’m following up where needed to maximize opportunities.

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How do you prioritize your customer interactions?

Prioritizing customer interactions involves analyzing potential revenue, customer needs, and relationship duration. I create a tiered system, focusing first on high-value clients while still nurturing long-term relationships with others.

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What role does teamwork play in your sales strategy?

Teamwork is crucial in my strategy. I collaborate with internal departments, such as marketing and operations, to address customer needs holistically, ensuring we provide an excellent service experience.

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How do you stay aware of market trends and competitors?

I actively subscribe to industry reports, attend trade shows, and network with fellow professionals to keep abreast of market trends and competitor activities, which helps me adapt my sales approach.

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Describe a challenging sales scenario you faced and how you overcame it.

In a previous role, I encountered a client who was unhappy with our service. I listened to their grievances, worked with the team to address the issues, and through consistent follow-up and adjustments, I was able to regain their trust and business.

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How do you manage accounts receivable efficiently?

I establish clear terms from the outset and maintain regular communication with clients regarding payment schedules. I follow up promptly on overdue accounts to ensure that balances are handled professionally and to maintain cash flow.

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What motivates you in a sales environment?

I am motivated by setting and achieving personal sales goals, as well as nurturing relationships that create win-win scenarios for both my clients and the company. The dynamic environment keeps me energized and engaged.

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OUR PROMISE: WE HELP YOU MAKE IT® We've been in business for more than 150 years spanning five generations, building on a legacy that began with delivering supplies on wagon trains to the Western Frontier. Today, we’re a publicly traded Fortune 15...

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March 20, 2025

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