Senior Auditor – Bank Fraud Management and Claims Operations

Why USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a dedicated Senior Auditor, you'll perform internal audit assignments. Identify problems for resolution in support of risk-based assurance and advisory engagements of Bank Fraud Management, Dispute Operations, and general banking engagements involving fraud. Continuously enhances knowledge of fraud, financial crimes, and related consumer regulations and applies that knowledge to audit assignments. Performs risk and control identification and evaluation, increasingly complex audit techniques, research and analysis, and conducts client meetings and interviews. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.What you'll do:• Independently executes audit test work timely and with high quality.• Executes and may lead as Auditor in Charge (AIC) for audit engagements throughout the audit life cycle, to include understanding of horizontal and vertical business impacts, integrating audits with Information Technology (IT), analytics, and projects.• Ensures engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards, when AIC.• Manages day to day engagement-related efforts including work delegation to audit team members with varying degrees of expertise and experience when conducting engagements, when AIC.• Completes audit team end of engagement evaluations, when AIC.• Assists in updating the risk & control matrix for each engagement with oversight from the Auditor-in-Charge and/or other Audit leadership.• Identifies control weaknesses and opportunities for improvement in the current operating environment; develops recommendations for corrective action• Assists AIC in drafting related issues and audit reports for review by audit leadership.• Participates and provides feedback during team audit activities on planning and scoping, business understanding/walkthroughs, and review of risk assessment and testing and demonstrates critical thinking ability.• Executes on audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions; is accountable for completing work paper documentation within quality standards.• Utilizes analytical skills to conduct or assist team members with continuous monitoring activities, advisory activities, special reviews and/or investigations.• Develops internal and business leader and partner relationships while also beginning to effectively challenge, communicate and deliver risk-based, difficult messages regarding issues and control weaknesses to ensure proper risk assurance coverage.• Provide coaching and guidance to less experienced team members to ensure quality and timely completion of audit test work.What you have:• Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology.• Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.• 4 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.• Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.• Demonstrated experience effectively communicating and challenging Controls with business partners and leaders.• Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.• Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.What sets you apart:• Prior experience working in a fraud-related role (e.g., fraud investigations, fraud QA/QC, fraud compliance testing, fraud risk management, fraud internal audit, fraud consulting, etc.) for a large financial institution• Fraud-related certification (e.g., CFE, CAMS, CAFS etc.) or undergraduate/advance degree in fraud, investigations, forensic accounting, financial crimes, or related disciplineThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $ 156,290.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.