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User Experience Consultant

Title: User Experience Consultant Overview:
Overview
It’s easy to get lost in the crowded world of technology, but Team Daugherty is different. We offer the opportunity to expand your skills, showcase your talents, and lead substantive change within both Daugherty and the organizations we serve.
We are looking for User Experience Consultants to add to our enterprise team. These positions will help transform companies across various industries. Our User Experience Consultants help our clients develop user flows, design user interfaces, test user experiences, and ultimately deliver outcomes that solve our client’s most complex business problems.
User Experience practitioners at Daugherty embrace lifetime learning and bring a pragmatic approach to unlocking a great customer experience for our clients.

Daugherty will work with our employees to support preferred work locations, whether from home / remote, hybrid, in-office, or some other combination that still works with our clients’ expectations.
We prefer our consultants to be located in the Eastern, Central, or Mountain timezones within the United States.
Responsibilities:
Bring business stakeholders, product owners, and technology engineering teams together to establish the product experience:
  • Conduct user research through apply the most efficient / effective methodology, whether contextual inquires, data lakes or other discovery methods.
  • Elicit customer insights and helping companies get these insights with the right questions, contact methods, dashboards / data visualization from ‘Voice of the Customer’ data.
  • Establish design flows and information architectures using storyboards, process flows, and sitemaps.
  • Create screen designs, mockups, and prototypes.
  • Develop User Personas and Customer Journey maps.
  • Conduct usability testing - both moderated / unmoderated research is important in a world of remote work
  • Perform heuristic evaluations and assess user experience across multiple delivery channels (web, mobile, etc.).
  • Collaborate directly with engineering teams to address design concerns and ensure the quality of the user experience.
Qualifications:
  • College degree or equivalent in technology-related field (computer science, engineering, information technology, etc.).
  • Practical education or experience in a technology related field – could include bootcamps and focused educational programs.
  • Project experience in delivering technology solutions in a team-based environment, ideally Agile development.
  • Ability to produce User Personas and Customer Journey maps.
  • Knowledge of basic UX design, prototyping and wireframing tools (e.g Figma, Sketch, Adobe xD, Balsamiq, Axure or others).
  • 3+ year of UX experience in discovery, design, or evaluation roles.
Preferred Qualifications:
  • Master’s Degree
  • Experience working with remote, offshore, or development teams that are not co-located.
  • User Experience Certification (UX Master Certification, HFI Certified Usability or User Experience Analyst, etc.).
  • Knowledge of specific design tools (Figma and Balsamiq).
  • 5+ year of UX design experience, including discovery, design, and evaluation roles.


Compensation Range
Negotiable

About Daugherty Business Solutions
Daugherty Business Solutions brings a fresh approach to consulting by rolling up our sleeves and working with our clients—collaborating to solve some of their most pressing business challenges. We deliver results. This is why many of the most well-known companies in the world trust us with their mission-critical projects and why working at Daugherty is for the smart, the talented, and the curious.

Life at Daugherty isn’t like your typical consulting job. Every team member plays an integral role in our company’s success, and we treat you that way, starting with our culture.

In our Dev Center, specifically, we like to say that we have the culture of a startup with the security of a 35+ year old company. By that, it's a casual, relaxed agile shop focused on helping you create your best work. (And - A casual dress code is just one part of that success.) The other side... Our consultants work in the cities they live, and you don’t have to worry about your job ending when an engagement is complete.

What We Commit to YOU
  • We provide a multitude of training opportunities, from Hackathons, Lunch and Learns, free access to Pluralsight and Safari Library.
  • You will get to work with some of the most innovative teams in the IT marketplace and solve real strategic problems.
  • We will invest in things that are important to you both professionally and personally.
  • We will provide you with a team environment like no other – and we prove that, as we consistently rank as a Top Workplace in many of our locations as voted by our own employees.
  • We will build a relationship with you to accelerate your Career.
  • We provide some of the best benefits around.

We offer members of Team Daugherty
  • Excellent health, dental, and vision insurance.
  • Revenue sharing and a 401(k) retirement savings.
  • Life, disability, and long-term care insurance.
  • No travel / remote work.
  • Robust career development and extensive training.

Daugherty Business Solutions is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Due to COVID-19, most of our employees are working remotely. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

If you require accommodations or assistance to complete the online application process, please inform any recruiter you are working with (or send an email to careers@daugherty.com) and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The recruiting team will respond to your email promptly.

We believe in providing exceptional value to our clients, an incredible work environment for our employees, and unwavering support to the communities in which we live. The guiding principles and the great people on our team are the reason we’re st...

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DATE POSTED
July 22, 2023

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