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Operations Support Specialist (Work from Home) - job 2 of 3
Varsity Tutors is seeking an Operations Support Specialist to assist tutors, resolve technical issues, and ensure quality sessions. The ideal candidate is a problem solver who thrives in a fast-paced, mission-driven environment.
Skills
- Strong analytical and problem-solving skills
- Experience with technical support and Google documents
- High adaptability to change and fast-paced environments
- Excellent time management and organizational skills
Responsibilities
- Provide Customer Support to Contracted Tutors
- Assist with Technical Issues and Session Monitoring
- Offer guidance and assistance to tutors on various platforms
- Handle student and instructor inquiries and technical issues
- Monitor and audit tutoring sessions for quality
- Collaborate with school partners and provide insights
- Address complaints and escalate issues when necessary
Education
- Level B2 English proficiency
- Professional experience in relevant fields or a bachelor's degree
Benefits
- Competitive Hourly Rate ($12/hr USD)
- Full-Time Remote Position
- Opportunity to transform the learning experience
- Collaborative work environment with training and feedback culture
To read the complete job description, please click on the ‘Apply’ button
Our mission is simple: to help people learn! We are seamlessly connecting our experts with learners in any subject, anywhere, anytime.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$24,960/yr - $24,960/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2024
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