Vendor Relations Manager

Position Summary

Reasons you will want this position:

• We are a rapidly growing company, with limitless career growth and advancement for top performers
• Our culture appreciates and rewards creative ideas especially those that achieve better outcomes for everyone
• Offer a variety of benefits including medical, dental, vision, FSA, HSA, ST/LT disability, 401K automatic employer contribution, and more
• this is viewed a key position for our continued success by our executives and senior leadership.
• Remote hybrid work schedule with flexible hours.

Summary
You will be part of a talented team that demonstrate superb technical competency, delivering mission critical information and ensuring the highest levels of availability, performance. We are looking for a motivated and organized Vendor Relations Manager (VRM). The VRM will assist Account and Implementation Managers by working directly with clients and vendors to ensure all file requirement tasks are communicated, setup and file receipt is timely. The VRM is responsible for understanding Cedar Gate Product requirements, client data, and client use cases to research and respond to incoming vendor inquires for assigned accounts.

Roles & Responsibilities

• Coordinate with Implementation, Account and Data teams to ensure vendor issues are communicated and resolved.
• Attend all required vendor meetings with Implementation and Account Managers as needed.
• Document all vendor calls and activities in Cedar Gate ticketing system.
• Handle legal document process for NDA, BAA and other legal documents for all data vendors.
• Coordinate with data vendors to meet client data requirements
• Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement
• Assists manager with addressing day to day issues including vendor outreach, vendor tracking, file and ticket tracking
• Addresses day-to-day issues related to the Vendor contracts, and works with internal partners to resolve issues in a timely manner

Required Experience / Qualifications

• 3 years corporate experience in providing Client Service Support,
• Ability to understand client’s requirements and troubleshoot
• Excellent organizational skills and practices.
• Outstanding written and verbal communication skills
• Able to prioritize client requests and manage time efficiently
• Bachelor’s Degree in Business Administration or equivalent
• Health Care Industry experience requested but not required.

Your Future Working Environment

If you join Cedar Gate, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results in the medical industry. Choose a career at Cedar Gate and enjoy an innovative environment where challenging and interesting work is part of daily life.

Next to our excellent terms of employment and fringe benefits, we invest considerable resources to provide ongoing training that builds and extends professional, technical, and management skills in all areas. At Cedar Gate, you will operate in a professional environment where teamwork and innovation are immensely encouraged. Together with colleagues, you will work on high-impact projects for many dynamic companies.

About Cedar Gate

Cedar Gate enables payers, providers, employers, and service administrators to excel at value-based care. Our unified technology and services platform enhances and automates data management activities to deliver employer and provider analytics, care management, and payment technology necessary to pursue every payment model and optimize performance in all lines of business. From primary care attribution to bundled payments to capitation, our platform is designed to improve clinical, financial, and operational outcomes for all.

Based in Greenwich, CT, Cedar Gate is private equity-backed by GTCR, a leading Chicago-based private equity firm, Ascension Ventures, a strategic healthcare venture firm, and Cobalt Ventures, the investment subsidiary of BCBS of Kansas City. To learn more, visit www.cedargate.com.