Sales Operations Analyst

Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include: 

• We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
• We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
• We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
• We innovate to inspire - we value innovation in products, user experiences, and business practices.
• We collaborate to achieve more - we work as one team to achieve more than we would on our own.
• We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements

The Sales Operations Analyst will collaborate with the Sales Operations Director to improve sales productivity and processes, focusing on reporting activities. As the analytical authority, the SOC will conduct performance analysis on sales metrics, and funnel optimization, and lead reporting across multiple channels, providing insights on improvements and risks. They will also maintain the revenue organization's reporting infrastructure, ensure alignment with KPIs, and support the Director of Sales Operations during the annual planning cycle.

Additionally, the SOA will ensure data integrity in CRM systems, manage Salesforce administrative tasks, enforce compliance with standard data entry processes, and document and maintain updated Salesforce processes. They will monitor account executives' compliance with activity targets and KPIs across all territories and sales motions, ensuring daily inspection and adherence to standards.

Reporting

• The Sales Operations Analyst will be the analytical authority within the sales organization, focusing on performance analysis, such as sales productivity, ramp-up effectiveness, and funnel optimization. 

• They will prepare the weekly/monthly/quarterly reports, ensure they are ready to be presented across multiple channels and cross-functional company meetings, providing insights to sales leadership on areas for improvement and potential risks. 

• They will maintain the sales team's reporting infrastructure, ensure alignment with organizational KPIs, including SFDC, Plecto and PowerBI dashboards, excel reports and other KPIs documents.

• They will scope, design, create and implement new reporting assets, such as dashboards. They will ensure the new tools are adopted by the sales team and the sales leadership team.

• They will support the Director of Sales Operations during the annual planning cycle with critical analysis and insights.

Project Management

• Own the execution of new initiatives and improvement projects. They will design solutions, manage timelines, partner on key decisions, lead the implementation, adoption and documentation.

• Collaborate with the Director of Sales Operations and Enablement to organize Sales events such as the annual Sales Kick off by conducting the required analysis and reports on KPIs, and by preparing data-backed presentations, training materials and other documentations.

Data Administration

• Ensure integrity of data is maintained in CRM, investigate discrepancies and update missing or incorrect information 

• Ensure account executives across all territories and sales motions are compliant with the process, meeting their activity targets & their KPIs, monitoring and inspecting daily/weekly/monthly.

• Manages SFDC administrative tasks, and ensures the team complies with standard processes and procedures for data entry in SFDC.

• Proven expertise with productivity tool including Excel, Powerpoint, Google docs, Power BI and Salesforce.com certifications

• Proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions. 

• Ability to leverage data to perform root cause analysis and address the source of issues.

• Outcome-driven approach to developing recommendations and demonstrated ability to develop a story and execution plan to support our goals and objectives.

• Exceptional communication (listening, written, and oral) skills with the ability to present findings and recommendations targeted to the audience in question.

• Strong collaboration skills and demonstrated ability to execute effectively in a cross-functional environment.

• Support SalesOps coordinators with different tasks 

• Impeccable organization skills and attention to detail with the flexibility to meet the demands of changing business priorities.

• A confident, proactive communicator, capable of identifying opportunities to solve problems, bring solutions and make us better. 

• A self starter, who is highly motivated, full of confidence and deeply team oriented

• Proven experience in a sales operations role, including 3-5 years of experience in a high growth environment in sales/revenue operations. 

• Very strong attention to detail, experience developing processes to remove human error

How We Take Care of You

• Flexible paid time off and remote work policies
• Complimentary beverages and snacks so that you are fueled and ready for your day
• Global comprehensive health plans so you feel your best
• Career growth opportunities. Your future matters.
• Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
• Time off to volunteer and give back to your community.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Challenge
• Decision & Offer

‍Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion. 

We’re passionate about helping you do your best work. Claim your seat and find out what you can do!

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway! We are happy to chat and get to know you better while you can understand the role as well.