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Water/Wastewater Deputy Leader

Company Description

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com

    Job Description

    Position Purpose: 

    In the role of Deputy Site Leader, the successful candidate will assist the Site Leader in managing daily operations, ensuring that all activities align with organizational goals and operational standards. Support the Site Leader in addressing operational challenges, providing hands-on assistance and contributing to quick, effective solutions. Help relay site goals, procedures, and updates to team members, ensuring clear and consistent communication throughout the site. Foster a positive and collaborative work environment by supporting team members, helping to resolve any issues, and promoting teamwork. Flexibly manage various responsibilities, stepping in to handle tasks as needed and adapting to the changing needs of the site. Assist in maintaining high standards of safety, quality, and efficiency, working closely with the Site Leader to implement process improvements. Serve as a secondary leader, stepping in to lead site operations in the absence of the Site Leader, ensuring continuity of operations.

    • Safety: Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
    • Compliance: Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures.
    • Reliability: Monitor project delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively.
    • People Focused: Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth.
    • Customer Obsessed: Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving Net Promoter Scores.
    • Cost Effective: Support OPEX initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency.

    Primary Duties/Responsibilities: 

    • Ability to foster teamwork and collaboration, ensuring that communication flows smoothly across all team members to ensure team alignment and site goals are met.
    • Supports the Site Leader in managing team performance, helping to identify areas for improvement and offering coaching as needed.
    • Strong interpersonal and communication skills to assist in liaising with the Site Leader, staff, and external stakeholders.
    • Provides support in client communications and is capable of stepping into client-facing roles when necessary.
    • Assists the Site Leader in promoting a safety-first culture and conducting regular safety checks or audits
    • Assists the Site Leader in mentoring junior team members, providing guidance and support for skill development and performance improvement.
    • Demonstrates a desire to grow into a future leadership role, with a focus on developing both operational and leadership skills.
    • People Management:
      • Promote a positive work culture.
      • Manage resources effectively.
      • Communicate business initiatives and goals to team members.
      • Evaluate and mentor the team.
      • Typically supervise less than 10 FTEs.
    • Safety Management:
      • Implement and enforce comprehensive safety protocols, procedures, and best practices at the operational level.
      • Conduct regular safety training and awareness programs for all site personnel.
      • Continuously monitor and report on safety performance metrics, including incident rates and near-misses, to drive improvement.
    • Compliance Oversight:
      • Oversee contract execution for the site.
      • Ensure adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures.
    • Operational Reliability:
      • Monitor project delivery performance.
      • Maintain high standards of quality and consistent results.
      • Coordinate problem resolution and manage conflicting priorities.
    • Customer Relations:
      • Build and maintain strong, trust-based relationships with site-level customers and stakeholders.
      • Respond to customer inquiries, concerns, and complaints promptly and professionally.
      • Collaborate with cross-functional teams to continuously improve customer experience and satisfaction.
    • Cost Effectiveness:
      • Identify and implement operational efficiencies and cost-saving initiatives to enhance site-level performance.
      • Monitor and report on site-level financial transactions to ensure cost-effectiveness.
      • Work closely with cross-functional teams to optimize resource utilization and minimize downtime.
    • Facility Management:
      • Independently manage facilities generally less than 1 MGD; or support Site Leader with generally 1-5 MGD facilities.
      • Align responsibilities with supervisor if part of a common project.

    Work Environment: 

    • The noise level in the work environment is usually moderate.

    Qualifications

    Education/Experience/Background: 

    • High School Diploma/GED is required.
    • A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required.
    • 3 years of leadership experience, 2 of which in a supervisory or lead role, with a focus on assisting leadership and contributing to operational success.

    Knowledge/Skills/Abilities: 

    • Operational Knowledge:
      • Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities.
      • Knowledge of: a) Water treatment processes (e.g., coagulation, flocculation, sedimentation, filtration, disinfection) b) Wastewater treatment processes (e.g., primary treatment, secondary treatment, tertiary treatment).
    • Systems Expertise:
      • Preferred knowledge of: a) Electrical systems relevant to water/wastewater facilities b) Mechanical systems used in treatment plants c) Instrumentation and control systems for process monitoring and automation.
    • Computer Skills:
      • Proficiency in general computer applications, including: a) Microsoft Office Suite (Word, Excel, PowerPoint) b) Data entry and management systems c) SCADA systems (desirable) d) Computerized maintenance management systems (CMMS).
    • Additional Desirable Skills:
      • Familiarity with water quality testing and analysis techniques.
      • Understanding of regulatory compliance requirements.
      • Basic troubleshooting skills for equipment and processes.
      • Ability to read and interpret technical drawings and schematics.

    Required Certification/Licenses/Training: 

    • Must be able to obtain certifications as required.

    Physical Requirements: 

    • While performing the duties of this job, the employee is regularly required to talk or hear.
    • The employee is frequently required to stand, walk, climb stairs or ladders, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.
    • The employee may regularly lift 10-25 pounds and may occasionally lift and or move up to 50 pounds.

    Additional Information

    Pay Range: $90000 to $110000 per year.

    Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

    We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

    Average salary estimate

    $100000 / YEARLY (est.)
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    $90000K
    $110000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Water/Wastewater Deputy Leader, Veolia Environnement SA

    As the Water/Wastewater Deputy Leader at Veolia North America, you'll play a vital role in supporting the Site Leader to ensure smooth daily operations at our facility in Discovery Bay, CA. This position is perfect for someone who enjoys being hands-on and contributing to a positive work culture. Your responsibilities will include helping to manage team performance, fostering teamwork among colleagues, and promoting a safety-first mindset throughout the site. You'll be the go-to person for resolving operational challenges and ensuring that processes align with our high standards of quality and efficiency. Your operational knowledge, especially regarding water and wastewater treatment processes, will be crucial in helping us maintain reliable service for our customers. Communication will be key in this role, as you'll relay site goals and updates to team members and foster strong relationships with our clients. We're looking for someone who is adaptable and can juggle various tasks seamlessly while supporting the implementation of cost-saving initiatives and operational improvements. If you're excited about developing your leadership skills and growing within the industry, this is the perfect opportunity to step up and make a real impact in the environmental management sector. Join us at Veolia North America and help us continue to provide innovative and sustainable solutions in water and waste management!

    Frequently Asked Questions (FAQs) for Water/Wastewater Deputy Leader Role at Veolia Environnement SA
    What are the key responsibilities of the Water/Wastewater Deputy Leader at Veolia North America?

    The Water/Wastewater Deputy Leader at Veolia North America supports the Site Leader in managing daily operations. Key responsibilities include fostering teamwork, ensuring compliance with safety standards, promoting a positive work culture, managing project delivery, and building strong relationships with customers. This role is essential in addressing operational challenges and implementing process improvements.

    Join Rise to see the full answer
    What qualifications do I need to apply for the Water/Wastewater Deputy Leader position at Veolia North America?

    To qualify for the Water/Wastewater Deputy Leader position at Veolia North America, candidates should have a High School Diploma/GED, with a preference for a degree in Business, Engineering, or Project Management. Also, having a minimum of three years of leadership experience, with at least two years in a supervisory role, is essential.

    Join Rise to see the full answer
    What does the work environment look like for the Water/Wastewater Deputy Leader at Veolia North America?

    The work environment for the Water/Wastewater Deputy Leader at Veolia North America is moderately noisy, common in operational settings. Employees may need to stand, walk, climb, and occasionally lift or move equipment. It's important to have a strong focus on safety and to engage in regular safety training.

    Join Rise to see the full answer
    What skills are important for success as a Water/Wastewater Deputy Leader at Veolia North America?

    Success as a Water/Wastewater Deputy Leader at Veolia North America requires strong interpersonal and communication skills, a comprehensive understanding of water and wastewater treatment processes, and proficiency with computer applications. Familiarity with safety regulations and operational processes in this field is also vital.

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    How can I grow my career as a Water/Wastewater Deputy Leader at Veolia North America?

    The Water/Wastewater Deputy Leader position at Veolia North America offers numerous opportunities for career growth. You can develop your leadership skills by mentoring junior team members, taking on additional project responsibilities, and actively participating in safety initiatives and operational improvements.

    Join Rise to see the full answer
    Common Interview Questions for Water/Wastewater Deputy Leader
    Can you describe your experience with water and wastewater treatment processes?

    In answering this question, focus on specific techniques you have utilized, such as coagulation, sedimentation, and filtration. Discuss your practical experiences, any challenges faced, and how you successfully navigated them to show your comprehensive understanding of the processes.

    Join Rise to see the full answer
    How do you promote a safety-first culture in a work environment?

    To effectively answer this question, share specific examples of safety protocols you've implemented or enhanced during your career. Highlight your approach to regular safety training, incident monitoring, and how you encourage team members to prioritize safety.

    Join Rise to see the full answer
    What methods do you use to manage conflicting priorities in a fast-paced environment?

    Discuss your organizational strategies, such as prioritization techniques or tools you use to keep track of tasks. Mention instances where you successfully managed multiple projects and the results you achieved.

    Join Rise to see the full answer
    Can you give an example of how you built strong relationships with customers in your previous roles?

    Provide a specific scenario where you effectively managed customer expectations or solved a significant concern. Describe the communication strategies you used and how those relationships positively impacted project outcomes.

    Join Rise to see the full answer
    What experience do you have with process improvement initiatives?

    Talk about any specific process improvements you championed, including the methodology you used to identify inefficiencies, the results of your initiatives, and how team engagement played a role in achieving those improvements.

    Join Rise to see the full answer
    How do you handle team conflicts and ensure effective collaboration?

    Describe your approach to conflict resolution, perhaps mentioning techniques such as mediation or open communication channels. Provide an example of a conflict you helped resolve and how it led to better teamwork.

    Join Rise to see the full answer
    What tools and systems are you familiar with that assist in monitoring treatment plant operations?

    Discuss your experiences with SCADA systems, CMMS, and data management software. Highlight the importance of these tools in operational efficiency and any specific achievements resulting from your use of such systems.

    Join Rise to see the full answer
    How would you approach training junior staff in a water/wastewater environment?

    Emphasize the importance of hands-on training, shadowing experienced staff, role-playing scenarios, and regular feedback mechanisms as part of an effective training program. Give examples of how you've successfully trained others in the past.

    Join Rise to see the full answer
    What strategies do you use for effective budgeting and cost control in operational management?

    Mention specific budgeting techniques, such as zero-based budgeting or tracking key performance indicators, that have worked for you. Discuss how you've applied these strategies to achieve cost savings in previous roles.

    Join Rise to see the full answer
    Why do you want to join Veolia North America as a Water/Wastewater Deputy Leader?

    In answering this question, connect your personal values and career goals with Veolia's mission. Highlight your commitment to environmental sustainability and how you can contribute to their ongoing success in water and waste management.

    Join Rise to see the full answer
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    Inclusive & Diverse
    Rise from Within
    Mission Driven
    Diversity of Opinions
    Work/Life Harmony
    Transparent & Candid
    Growth & Learning
    Fast-Paced
    Collaboration over Competition
    Take Risks
    Friends Outside of Work
    Passion for Exploration
    Customer-Centric
    Reward & Recognition
    Feedback Forward
    Rapid Growth
    Medical Insurance
    Paid Time-Off
    Maternity Leave
    Mental Health Resources
    Equity
    Paternity Leave
    Fully Distributed
    Flex-Friendly
    Some Meals Provided
    Snacks
    Social Gatherings
    Pet Friendly
    Company Retreats
    Dental Insurance
    Life insurance
    Health Savings Account (HSA)

    Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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    Full-time, on-site
    DATE POSTED
    April 18, 2025

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