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Job details

Customer Success Manager, East

Vercel is looking for a Customer Success Manager to join their fast-growing team. The ideal candidate will work with Enterprise customers to drive business value and ensure customer satisfaction.

Skills

  • Strong collaboration and communication skills
  • Experience in B2B/SaaS environment
  • Knowledge of CI/CD and SDLC process
  • Ability to manage accounts with varying requirements

Responsibilities

  • Manage a portfolio of Enterprise customers
  • Align Vercel solutions with customer's business strategy
  • Drive adoption and value through training and best practices
  • Facilitate Executive Business Reviews
  • Act as the Voice of the Customer

Benefits

  • Great compensation package and stock options
  • Inclusive Healthcare Package
  • Flexible Time Off
  • Remote Friendly work environment
  • WFH budget for outfitting workspace
To read the complete job description, please click on the ‘Apply’ button
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CEO of Vercel
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Guillermo Rauch
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Vercel Inc. functions as a software development firm. The company offers a framework that facilitates prerendering, static exporting, and seamless setup among other services, delivered through its open-source web application platform.

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BADGES
Badge Flexible CultureBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Mission Driven
Collaboration over Competition
Growth & Learning
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
No info
SALARY RANGE
$115,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 3, 2024

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