Customer Care Specialist

Skills

• Strong interpersonal skills
• Proficiency with Windows-based applications
• Minimum 30 words per minute typing skills
• Bilingual in Spanish and English

Responsibilities

• Provide information and services to rental car customers for tolls or violations
• Deliver one-stop resolution and education on products and services
• Process payments and solve product or service-related problems
• Maintain product, process, and technical knowledge related to services
• Document customer interactions in a clear and concise manner

Education

• High School Diploma or GED equivalent

Benefits