Biomaterials Operations Assistant

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of department leadership, Assistant, Clinical Research is responsible for handling a variety of administrative tasks associated with research studies including processing specimens, entering data, maintaining files, etc. Proficiently performs phlebotomy, apheresis, collection of blood products and other biomaterials, and the protocols or studies under which subjects are consented and collected. Ensures a customer focused approach is implemented and systematically analyzes customer requests and information while adhering to all applicable compliance requirements. This position is responsible for handling these clearly delineated tasks/projects as delegated by and with guidance from department leadership.

Total Rewards Package

BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Collects biospecimens using a variety of methods, including phlebotomy with or without automation, for use in research and further manufacturing. Uses independent judgement to adjust processes to optimize efficiency and accommodate specific requirements for a wide variety of contract collections and/or specific research protocols (including processing, labeling, storage and shipments).
• Organize, prioritize, problem solve and accurately complete project tasks and responsibilities so that the critical project goals and timelines that are inherent in research studies are met
• Under general supervision, may process specimens as directed which may include receiving, storing, shipping, tracking, collection, and/or specified technical procedures
• Completes a variety of administrative tasks to support the research team, such as scheduling visits, handling telephones and voicemail, lab walk-throughs, errands, etc.
• Communicates effectively with team members, health care workers, collaborating professionals, Principal Investigators, etc.
• Assists the department leadership in day-to-day operations of the project(s)
• Completes thorough, accurate and timely data entry
• Maintains thorough, accurate and current files
• Assists the department leadership with meeting and event set-up tasks as assigned
• Maintains confidentiality of all subject-related records including written and verbal communications
• Completes all projects and tasks in an accurate, thorough, and timely manner to meet project goals and communicates any concerns or questions to department leadership
• Participates in process improvement activities
• Attends and contributes to meetings
• Provides effective input into team project planning and problem solving
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

• High School Diploma or equivalent required
• Bachelor's Degree preferred

Experience

• Experience in a health care or research setting preferred

Knowledge, Skills and Abilities

• Good customer service and interpersonal skills, including verbal and written communication skills. required
• Ability to work effectively with study subjects and sponsors, investigators, health care workers, and collaborating professionals. Familiarity with regulations associated with human subject research preferred. required
• Effective organizational, prioritization, and problem-solving skills with the ability to meet stringent deadlines. required
• Attention to detail to ensure accuracy of data related to laboratory results, subject health history, and data collection and reporting. Takes pride in and is committed to delivering high quality data required
• Proficiency in Microsoft Office products such as, Word, Excel, Powerpoint, and Outlook. Typing skills required to prepare business correspondence and reports with speed and accuracy. Proficiency with data entry. required
• Valid driver’s license and access to a vehicle required
• Works cooperatively and is a supportive member of the team required
• Acquires job skills and learns company policies and procedures to complete routine tasks. Typically encounters repetitive situations requiring choice of things learned. Asks questions as needed required

Tools and Technology

• Personal Computer (desk top, lap top, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint) required
• EPIC medical record system required
• Electronic Data Capture systems such as Velos, Redcap, Medidata, Inform, etc. required