Remote Live Chat Representative

Job Description:We are looking for a Remote Live Chat Representative to join our team at VF in Washington, D.C., US. As a part-time Associate Level position, you will be responsible for providing exceptional customer service through live chat interactions with our clients.Responsibilities:- Respond to customer inquiries and provide support through live chat- Assist customers with product information, orders, and returns- Resolve customer complaints and issues in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Meet and exceed customer satisfaction goals- Maintain accurate records of customer interactions and transactionsRequirements:- 2 years of experience in customer service or a related field- Driven and confident personality traits- Strong people management and creativity skills- Excellent written communication skills- Ability to multitask and work in a fast-paced environment- Proficiency in using live chat software and other customer service toolsBenefits:- Parental leave- Joining Bonus- Paid overtimeWorking Environment:At VF, we are a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work with a diverse team and make a meaningful impact on our customers' experience.Deadline to apply: September 7, 2024Equal Opportunity Statement:VF is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Remote Live Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.