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Sr. Solutions Architect

VGS is the world's leader in payment tokenization.  Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.  We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. 


VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.


We are looking for a Solutions Architect AND a Sr. Solution Architect who have been an experienced software engineer with a knack for seeing how business objectives can be fulfilled by technical solutions. Someone who thrives when they can consult with customers to understand their objectives leveraging technology to drive business value. As a participant in all phases of the sales and implementation cycles, you work in alignment to demonstrate how solutions using VGS help customers address issues and achieve business goals. 


As a trusted advisor to the customer, you propose solutions based on your strong industry knowledge, in-depth product expertise, and business acumen. You thoroughly understand the capabilities of the VGS solutions and the benefits customers can realize by implementing them into their business.


What you will be doing at VGS
  • As the technical implementation expert, you own all the technical aspects of the sale and implementation design
  • Communicate product features and benefits in pre and post sales situations to potential customers
  • Develop and present branded, custom technical demos that showcase specific features that show how VGS can help prospective customers meet their business objectives
  • Conduct assessments of customer's requirements and define and architect VGS solutions to meet the needs of their business
  • Design solution built on VGS capabilities to meet prospect business and technical requirements
  • Work with prospective customer developers to implement proof-of-concepts integrating VGS and third-party components 
  • Lead technical responses for RFI’s and RFP’s
  • Represent VGS at industry-specific trade shows acting as the technical voice of the company
  • Effectively channel product feedback and enhancement requests to Product Manager and Engineering stakeholders


What we are looking for from you (Requirements)
  • Sr. Solution Architect requires a minimum of 8 years of customer-facing experience as a software engineer, solutions architect, or sales engineer in a data, security or SaaS product company
  • Solution Architect requires a minimum of 3 years of customer-facing experience as a software engineer, solutions architect, or sales engineer in a data, security or SaaS product company
  • Consulting on payments system implementation best practices is a MUST
  • Experienced in web services, APIs, full-stack development and able to understand how a wide variety of technologies and systems interact with each otherIs comfortable writing production-ready code on top of VGS’s primary deployment languages - Python, JavaScript, Java, or Ruby
  • Great communicator, comfortable explaining complex concepts to both technical and non-technical audiences 
  • Strong collaboration, interpersonal, negotiation and prioritization skills
  • Technical certifications such as CISSP or AWS Solutions Architect is preferred
  • Sales experience is preferred
  • Understanding and experience working in payments ecosystem is preferred


$110,000 - $175,000 a year

What you get from us...


• Flexible work hours and flexible PTO

• Competitive health benefits

• VGS stock options

• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)

• Life & disability insurance

• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)

• Global parental leave program

• Employee Assistance Program

• Home Internet reimbursement

• New hire home office set up allowance

• Professional learning reimbursement



At VGS we have a remote-first philosophy, believing employees should have a comfortable work-life balance. We value great talent. Striving to provide the best experience for our candidates, VGS appreciates your candidacy.


We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).


Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.


VGS will not be able to support any kind of employment sponsorships at this time.





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Average salary estimate

$142500 / YEARLY (est.)
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$110000K
$175000K

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What You Should Know About Sr. Solutions Architect, VGS

At VGS, we're on the lookout for a dynamic Sr. Solutions Architect to join our talented team in the United States. As the global leader in payment tokenization, VGS empowers banks, fintechs, and merchants to navigate the complexities of payment data with ease. In this role, you won't just be a cog in the machine; you'll be a pivotal part of the sales and implementation cycles, acting as a trusted advisor to our customers. With your experience as a software engineer, you'll leverage your technical expertise to see how our solutions can genuinely drive value for businesses. You'll own all technical aspects of the sales process and be instrumental in demonstrating how our products can solve real-world business challenges. You’ll have the opportunity to develop tailored technical demos, architect solutions based on customer needs, and ensure seamless implementation. Communication is key, and you’ll be collaborating closely with both technical and non-technical stakeholders. At VGS, we believe in work-life balance and provide flexible work hours along with benefits that support your lifestyle. If you're passionate about technology and how it can transform businesses, we want you on our team! Join us in unlocking new opportunities for our customers through innovative payment solutions.

Frequently Asked Questions (FAQs) for Sr. Solutions Architect Role at VGS
What are the responsibilities of a Sr. Solutions Architect at VGS?

As a Sr. Solutions Architect at VGS, you'll be responsible for owning the technical aspects of the sales process, conducting customer assessments, and architecting solutions tailored to their business needs. You'll create branded demos showcasing the features and benefits of our payment tokenization solutions and lead technical responses for RFI’s and RFP’s, making you an essential part of our customer engagement.

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What qualifications are needed for the Sr. Solutions Architect position at VGS?

To qualify for the Sr. Solutions Architect role at VGS, candidates must have a minimum of 8 years of customer-facing experience as a solutions architect or sales engineer within a data, security, or SaaS environment. Familiarity with payment system implementation best practices and programming languages like Python and JavaScript is essential. Strong communication and collaboration skills are crucial to effectively engage with both technical and non-technical audiences.

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What is the salary range for a Sr. Solutions Architect at VGS?

At VGS, the salary range for a Sr. Solutions Architect is competitive, ranging from $110,000 to $175,000 a year. This reflects our commitment to attracting top talent in the field of payment tokenization, ensuring that your skills and experience are valued appropriately.

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How does VGS support work-life balance for its Sr. Solutions Architects?

VGS promotes a remote-first philosophy that empowers Sr. Solutions Architects to enjoy flexible work hours and PTO. This approach is designed to help you maintain a healthy work-life balance while ensuring that you can deliver your best to our customers.

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What benefits do Sr. Solutions Architects receive at VGS?

Working as a Sr. Solutions Architect at VGS comes with a robust benefits package, including competitive health benefits, stock options, a 401k plan with employer matching, life and disability insurance, and professional learning reimbursements. We deeply value our team members and strive to provide the support they need to thrive both personally and professionally.

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Common Interview Questions for Sr. Solutions Architect
Can you explain a complex technical solution you architected and how you communicated it to business stakeholders?

When asked this question, be sure to provide a specific example demonstrating your technical skills and your ability to simplify complex concepts for non-technical stakeholders. Emphasize the results of your solution and how it aligned with the business objectives.

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What strategies do you use to assess customer requirements during initial consultations?

A strong answer would outline your approach to active listening, asking probing questions, and using frameworks to gather technical and business information efficiently. Share an example where your assessment led to a successful solution.

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How do you stay updated with the latest developments in payment technologies?

Describe your commitment to continuous learning, such as attending industry conferences, participating in webinars, or following relevant blogs and publications. Mention specific sources you trust to keep your knowledge current.

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Describe a time you led technical responses for an RFI or RFP. What was your approach?

Provide a structured response that details the steps you took from understanding requirements to collaborating with teams and delivering the final response. Focus on how you ensured that the solution met both technical and business needs.

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What experience do you have with integrating APIs in payment systems?

Highlight any relevant projects where you've worked directly with APIs in payments, explaining the challenges you faced, how you approached integration, and the outcomes achieved. Be specific about the technologies used.

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How do you handle technical questions from non-technical stakeholders?

Discuss your communication style and techniques for breaking down complex information into easily digestible parts. Provide an example of a successful interaction where you facilitated understanding.

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What programming languages are you proficient in, and how have you applied them in your previous roles?

List the languages you are most comfortable with, such as Python or JavaScript, and provide examples of projects or solutions you built using these languages, stressing their impact on the customer or the business.

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How do you prioritize multiple stakeholder demands in a project?

Articulate your approach to prioritization, which may involve evaluating urgency, aligning with business goals, and facilitating discussions among stakeholders. Use an example to illustrate your point.

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Explain a situation where you made a mistake during a project. How did you handle it?

Be prepared to discuss a genuine mistake, focusing on the lessons learned and the steps you took to rectify the situation. This showcases your problem-solving abilities and accountability.

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What motivates you in the role of a Sr. Solutions Architect?

Share your passion for technology and how you enjoy solving complex problems and helping clients succeed. Discuss how making a significant business impact drives you in your role.

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Vocational Guidance Services (VGS) changes lives and strengthens communities with services that enhance personal abilities, break down barriers to employment, and help individuals realize their potential. Our mission is: Preparing People with Barr...

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Full-time, remote
DATE POSTED
December 19, 2024

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