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Customer Support Agent - Remote (German-speaking) image - Rise Careers
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Customer Support Agent - Remote (German-speaking) - job 1 of 2

Via is transforming transportation worldwide with a focus on reducing environmental impact. We seek a German-speaking Customer Support Agent to join our team in Europe.

Skills

  • Fluent German (C1) and knowledge of English
  • Good communication skills
  • Ability to remain calm in stressful situations
  • Technology-savvy with modern IT tools
  • Willingness to learn and provide excellent service

Responsibilities

  • Provide telephone and email support to ensure smooth daily operations
  • Work shifts that align with personal schedules
  • Resolve customer issues and enhance satisfaction
  • Support drivers and passengers with their questions and concerns
  • Opportunity to grow within the team and increase responsibilities

Benefits

  • 100% remote work from home
  • State of the art hardware provided
  • Opportunities for growth and professional development
  • 25 vacation days inclusive of public holidays (for Bulgaria based employees)
To read the complete job description, please click on the ‘Apply’ button
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 23, 2024

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