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Customer Support Agent - Remote (German-speaking) - job 1 of 2
Via is transforming transportation worldwide with a focus on reducing environmental impact. We seek a German-speaking Customer Support Agent to join our team in Europe.
Skills
- Fluent German (C1) and knowledge of English
- Good communication skills
- Ability to remain calm in stressful situations
- Technology-savvy with modern IT tools
- Willingness to learn and provide excellent service
Responsibilities
- Provide telephone and email support to ensure smooth daily operations
- Work shifts that align with personal schedules
- Resolve customer issues and enhance satisfaction
- Support drivers and passengers with their questions and concerns
- Opportunity to grow within the team and increase responsibilities
Benefits
- 100% remote work from home
- State of the art hardware provided
- Opportunities for growth and professional development
- 25 vacation days inclusive of public holidays (for Bulgaria based employees)
To read the complete job description, please click on the ‘Apply’ button
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Full-time, remote
DATE POSTED
August 23, 2024
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