Customer Support Agent - Remote (German-speaking) - job 1 of 2
Via is transforming transportation worldwide with a focus on reducing environmental impact. We seek a German-speaking Customer Support Agent to join our team in Europe.
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Skills
Fluent German (C1) and knowledge of English
Good communication skills
Ability to remain calm in stressful situations
Technology-savvy with modern IT tools
Willingness to learn and provide excellent service
Responsibilities
Provide telephone and email support to ensure smooth daily operations
Work shifts that align with personal schedules
Resolve customer issues and enhance satisfaction
Support drivers and passengers with their questions and concerns
Opportunity to grow within the team and increase responsibilities
Benefits
100% remote work from home
State of the art hardware provided
Opportunities for growth and professional development
25 vacation days inclusive of public holidays (for Bulgaria based employees)
To read the complete job description, please click on the ‘Apply’ button