Via is transforming transportation worldwide and is looking for a Field Operations Manager for Student Transit to oversee and manage operations while ensuring an exceptional customer experience.
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Skills
Project management
Operational process refinement
Customer service
Team management
Responsibilities
Ensure operational excellence and customer experience for students
Oversee daily operations in-person
Manage driver supply to meet demand
Communicate with students' caregivers and school district
Respond to driver feedback and customer issues
Analyze metrics to identify operational inefficiencies
Education
Bachelor’s degree preferred
Benefits
Free medical plans
401K matching
To read the complete job description, please click on the ‘Apply’ button