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Sales Development Representative

Vibrent Health is looking for the next member of our growth team. This role REQUIRES experience in the clinical or medical research industry. Its ok if your experience was not sales-- but you MUST know our industry to be qualified.


As a Sales Development Representative, you will penetrate new and existing markets as determined by market research and will both generate and contact leads to drive booked meetings toward the goal of qualified pipeline growth and resulting revenue in North America.


This role requires strong medical research knowledge and experience alongside a desire to use this knowledge in a commercial industry setting to bring solutions to the research community, especially in academic medical centers/ academic research organizations.  

 

To be successful, you must be able to effectively share Vibrent Health’s value proposition in consultative conversations. Our primary customers are found in the medical research community, and you will utilize your medical or clinical research background to work closely with prospective clients to demonstrate how a collaboration with Vibrent Health will assist them in reaching and accelerating their research goals.  It will be your responsibility to identify researcher needs, understand their programs, and recognize how Vibrent-provided tools and research services can provide effective solutions. Our prospects and accounts are doing human subject cohort research across such areas as genomics, rare disease, oncology, and digital health. Your expertise in human cohort research will be invaluable in making these connections.  

 

You are a high energy communicator who enjoys working in a dynamic environment and is comfortable with contributing to a growing team. You are energized by having live interactions with prospects, customers, and other collaborators via phone or their preferred video interfaces. You have impeccable organizational skills and are driven to excel in a competitive sales environment. To complement your sales acumen, you must have a health research background, an interest in genomics medicine research and human subject cohort research, an understanding of health research protocols, and insight to the challenges and difficulties researchers face in human cohort building. Your expertise should enable you to have meaningful conversations with the full range of possible stakeholders to include research coordinators, data scientists, or executive directors. You must be flexible to pivot your approach to suit the unique situation presented by each program we contact.  

 

Vibrent Health is a "remote first" team. We will equip you to work remotely on a team that is fully remote with possible 10-30% travel. 


Responsibilities
  • To support our growth goals, you will be expected to meet or exceed your targets; you’ll be hungry to overachieve and be well compensated for doing so.   
  • You will need to become knowledgeable about Vibrent’s digital health research platform and how it enables and accelerates health research programs to achieve their aims.  
  • Daily activities will include cold calling; setting up and attending meetings and demonstrations of our platform; maintaining call and outreach activity using a combination of existing warm leads and cold outreach; and tracking your activities in the CRM to ensure you are meeting KPIs. 
  • You will have the ability to speak fluently and confidently with Vibrent Health stakeholders and prospects from coordinator to executive level, tailoring messages appropriately and intuitively.  
  • As a creative problem solver, you will be able to successfully contribute ideas for introducing Vibrent’s value proposition and vision and partner with the Marketing team to maximize engagement, conversion to our platform and customer commitment.  
  • Demonstrate high integrity, professionalism, and accountability in the execution of the daily work needed to meet our growth goals. 


KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
  • MPH or other degree in related Health Research discipline (such as epidemiology, biostatistics, genomics, etc.)  
  • Experience in a role requiring the developing and maintaining of business or academic relationships with multiple cross functional stakeholders. 
  • Experience cold calling, building rapport with researchers, and qualifying leads for the sales team 
  • Experience in using digital tools (Excel, Tableau, CRMs) to monitor progress and document work. 
  • Experience overcoming objections using data. 


PREFERRED EXPERIENCE 
  • Experience in business development and/or results-oriented sales or growth environment calling into the pharmaceutical industry or the research teams at academic medical centers.
  • Proven success in B2B sales at a fast-growing healthcare technology/SaaS company, working closely with marketing and product teams. 
  • Successful track record making 40-50 calls/day including lead generation, scheduling meetings/ demos, follow up for user feedback or similar with the objective of building relationships with our targeted client base. 


SOFT SKILLS
  • Strong verbal and written communication skills including creating/ delivering presentations and composing tailored email messaging. 


When you work at Vibrent, you are surrounded by a diverse group of people who share a passion for achieving excellence and making a lasting impact. Passion, excellence and impact should be rewarded, and we do that-- offering a competitive compensation package that includes over-average 401k match, the benefits you need to prioritize self and family care, and support for your further education and career development. One of the greatest benefits Vibrent offers is opportunity. At Vibrent, we work with the latest tools and technologies including enterprise mobile apps, fitness sensors, medical devices, cloud computing, machine learning, big data and analytics. We partner with national leaders in healthcare, technology, and research. We create tools that will change and improve healthcare for ourselves and future generations.

 

Vibrent is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.


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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Sales Development Representative, Vibrent Health

Vibrent Health is on the lookout for an enthusiastic Sales Development Representative to join our dynamic growth team in Fairfax. If you have a solid background in clinical or medical research, even if it wasn't directly in sales, we want to hear from you! This role is all about driving growth – you'll be diving into new and existing markets, generating leads, and setting up meetings that contribute to our goal of expanding our qualified pipeline in North America. Your expertise in medical research is crucial as you'll be engaging with a wide range of stakeholders such as research coordinators and executive directors to demonstrate the value of our digital health research platform. Vibrent Health is focused on aiding the medical research community, particularly in areas like genomics and oncology, and your insights will help us connect with academic medical centers and research organizations. You'll be expected to make 40-50 calls a day, engage in consultative conversations, and maintain detailed records in our CRM. We pride ourselves on being a 'remote first' company, so you’ll have the flexibility to work from home with occasional travel. We're not just about hitting targets; we also believe in collaboration, integrity, and creativity. If you're ready to leverage your health research knowledge in a commercial environment and contribute to meaningful advancements in healthcare, consider joining us at Vibrent Health. We offer a competitive compensation package alongside opportunities for personal and professional growth within a supportive and diverse team. Let’s make a positive impact together!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Vibrent Health
What are the responsibilities of a Sales Development Representative at Vibrent Health?

As a Sales Development Representative at Vibrent Health, your primary responsibilities will include penetrating new and existing markets, generating leads, and setting up meetings to drive growth in our qualified pipeline. You will leverage your medical research background to understand and communicate the needs of your prospects, adapting to the unique situations presented by each program. Daily activities will also involve cold calling, attending demos, and tracking your progress in our CRM to ensure you meet your KPIs.

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What qualifications are necessary for the Sales Development Representative role at Vibrent Health?

To qualify for the Sales Development Representative position at Vibrent Health, candidates should hold an MPH or a related degree in health research disciplines such as epidemiology or genomics. Experience in the clinical or medical research industry is mandatory, and familiarity with tools like CRMs and Excel will be necessary. Additionally, prior experience in building business relationships and generating leads, particularly through cold calling, is essential.

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How does Vibrent Health support its Sales Development Representatives?

Vibrent Health supports its Sales Development Representatives by providing comprehensive training on our digital health research platform, facilitating collaboration across teams, and offering a competitive compensation package that includes a generous 401k match and benefits aimed at prioritizing employee well-being. As part of a remote-first team, you'll have the flexibility to work from home alongside opportunities for travel as necessary.

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What skills are essential for success as a Sales Development Representative at Vibrent Health?

Successful Sales Development Representatives at Vibrent Health possess strong communication skills, both verbal and written, allowing them to create effective presentations and tailored messaging. They must also be skilled in cold calling and relationship-building with researchers, along with being strong organizational thinkers who can manage multiple tasks and priorities while remaining high-energy and adaptable.

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What is the company culture like at Vibrent Health for Sales Development Representatives?

The company culture at Vibrent Health is all about collaboration and making an impact. Here, you'll be surrounded by a diverse team that shares a passion for healthcare innovation. We value passion, excellence, and the opportunity for both personal and professional development, enabling our employees to thrive in a supportive environment that encourages creativity and integrity.

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Common Interview Questions for Sales Development Representative
Can you explain how your background in clinical research will benefit you as a Sales Development Representative at Vibrent Health?

In your answer, highlight specific experiences in clinical research that provided you with insights into the needs of researchers and the challenges they face. Discuss how understanding these elements enables you to effectively communicate Vibrent Health's value proposition and tailor your approach to suit different stakeholders.

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How do you handle objections from potential clients during a sales call?

When addressing objections, it's important to listen carefully to the concern, empathize with the client, and respond with data or case studies that demonstrate how Vibrent Health's solutions address their specific needs. Be prepared to pivot your approach depending on the feedback and showcase your problem-solving skills.

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What techniques do you use to generate leads in a competitive market?

Discuss your strategies for lead generation, which may include leveraging your network within the medical research community, utilizing social media for outreach, and employing targeted cold calling. Emphasize how your experience will help you maintain the quality of leads while also meeting call quotas.

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Describe a time when you successfully built long-term relationships with a difficult client.

Use this opportunity to share a specific story where you demonstrated patience and perseverance in building trust and rapport with a challenging client. Highlight the techniques you used to foster that relationship, including follow-ups, consistent communication, and adapting your approach based on their feedback.

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How do you stay organized and track your sales activities?

Elaborate on the tools and methods you use to stay organized, such as CRM systems for tracking interactions, calendar apps for scheduling follow-up calls, and spreadsheets for monitoring outreach efforts. Demonstrate your proficiency in using these tools to maintain efficiency and ensure adherence to KPIs.

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What do you know about Vibrent Health and its digital health research platform?

Research is key here. You should demonstrate that you understand Vibrent Health’s mission, the specific functionalities of their platform, and its importance in supporting research communities. Express enthusiasm for how these tools can transform health research and the value they provide to clients.

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In your opinion, what is the most significant challenge researchers face today?

When answering, think critically about current trends in health research, such as funding limitations, data management challenges, or recruitment issues for human subjects. Tailor your response to reflect how Vibrent Health can address these challenges with its solutions.

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How do you prioritize your tasks when managing multiple leads?

Discuss strategies such as categorizing leads based on potential value, urgency, or stage in the sales process. Highlight your ability to utilize a structured approach while also remaining flexible to address emerging opportunities and changes in priority throughout the day.

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What motivates you to succeed in a sales environment?

Your answer should reflect your personal motivations, whether it's achieving targets for personal rewards, contributing to a greater mission in healthcare, or cultivating meaningful relationships. Be sincere about what drives your ambition and how that aligns with Vibrent Health’s values.

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How do you keep your knowledge up-to-date about the medical research industry?

Explain your regular practices for staying informed, which may include reading industry publications, attending webinars, following relevant influencers on social media, or participating in professional groups. Emphasize the importance of this knowledge in enhancing your effectiveness as a Sales Development Representative.

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