The Vice President, Customer Success (VP CS) is a senior-level leader responsible for driving customer success and satisfaction across the company. The VP CS will lead the development and execution of strategies to ensure that the company's products and services meet the needs of its customers and exceed their expectations. The VP CS will work closely with the Chief Customer Officer (CCO), the CCO leadership team, and cross-functional leaders/teams to drive customer-centric initiatives and ensure that the company's customer-facing teams are aligned with the company's overall goals and objectives.
Key Responsibilities:
Qualifications:
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Compensation: Conductor maintains competitive, performance-based compensation programs.
The base salary range for this role is currently $170,000 - $225,000
Actual base salary offered may vary within this range based on education, knowledge, skills, abilities, relevant experience, internal equity, and geographic location, among other factors. The actual compensation, if offered a position, will be based on these factors.
Variable compensation: In addition to the base salary, this role is also eligible for a variable bonus based on attainment of performance targets.
Benefits: Conductor offers the following attractive benefits and perks including: 100% covered employee medical plan, a dental & vision plans, 401(k) with employer contribution, an unlimited vacation policy, 10 sick days, short-term disability, long-term disability, generous paid parental leave, Employee assistance program, flexible savings accounts, paid holidays, life and accidental death insurance, and a host of perks (YOLO Months, fully stacked kitchens, etc.).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Conductor LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Bringing in diverse perspectives and challenging our assumptions is the clear key to growth; it drives innovation, creativity, faster problem-solving, and stronger decision making. All aspects of employment including the decision to hire, promote, train, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Conductor does not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance. In addition, it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.
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We believe a great company has a positive impact in the world, and on the people who build it.Conductor Empowers brands to transform their wisdom into marketing that helps people and Transform the workplace into a force that helps people grow.
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