Video Systems Support Engineer

Information Technology - Video Engineer 4

Primary Location: Denver, Colorado.

V-Soft Consulting is currently hiring for a Information Technology - Video Engineer 4 for our premier client in Denver, Colorado.

Fully Remote but located in Denver, CO would be a large plus

Education and Experience »

• Minimum of 5 years industry experience

Knowledge, Skills and Abilities »

• Provides Engineering Technical support and guidance to regional personnel and ensures all technical integration, changes, standards, and documentation are met.
• Responsible for migration, initial configuration of CCAP, Apex3K, and NSGPro EdgeQAM devices for Advanced Services.

Top 3 Must Haves

• Responsible for migration, initial configuration of CCAP, Apex3K, and NSGPro EdgeQAM devices for Advanced Services.
• Must have an understanding of DOCSIS, SDV, and VOD, including MOP (Method of Procedure) creation skills.
• Must have DAC configuration and operation skills.

WHAT YOU’LL DO:
Job Responsibilities:

• Must fully understand and demonstrate experience with Spectrum Guide Set-Top Box back office configuration and troubleshooting.
• Works with customer technical operations staff on system design, configuration, and Method of Procedure (MOP) creation.
• Demonstrated experience with adherence to MOP deployment guidelines.
• Works with internal design teams and advises team leaders; escalates known issues in a timely manner.
• Designs, implements, monitors, enhances, and troubleshoots systems in assigned areas.
• Analyzes and revises existing system logic difficulties and documentation as necessary.
• Tests and reviews system designs.
• Must have an understanding of DOCSIS, SDV, and VOD.
• Mentors and guides the work of technical staff.
• Reviews work plans and designs and advises on improvements.
• Adheres to industry-specific local, state, and federal regulations, as applicable.
• Knows, understands, and follows company policies.
• Performs other duties as requested by the manager.

Job Types: Full-time, Contract

Pay: $48.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Denver, CO: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person