Villanova University Office of Conference Services Summer Desk Assistant

Villanova University

Office of Conference Services

Summer 2023 Conference Service Desk Assistant Job Description

Are you an organized, self-starter who is customer focused and looking to gain experience in a team oriented, hospitality environment?! Villanova University Office of Conference Services invites you to join us for the Summer 2023 as a Conference Service Desk Assistant! This is a vital role to the Conference Services to work with managing the service desk operations at Galberry Hall on Villanova’s campus. Service Desk Assistants will work with Shift Leaders and Conference Assistants as a team in the preparation and maintenance of housing and meeting accommodations for the guest groups and registration services..

As a Service Desk Assistant, you will gain experience in staff scheduling, general office and data entry, hospitality and teamwork which will be important skills for you and gives you exposure to the meeting and planning industry and great experience to add to your resume!

Requirements:

Conference Service Desk Assistants should expect to regularly commit between 28-35 hours per week of scheduled hours. Conference Service Desk Assistants must be able to work from May 22nd until August 9, 2023. For staff not interested in the housing benefit, Service Desk Assistants may request to live off campus. Staff choosing to live off campus must participate in the nightly on duty rotation and must live on campus during their scheduled nights of duty. Hours of operation are from 7am-2pm PM daily and 2pm-9pm seven days a week and must participate in two days of scheduled training.

• Candidates must be comfortable with making phone calls speaking with clients/guests over the phone.
• Candidates must be currently enrolled in a college or university.
• Have a valid driver’s license (USA only)
• Currently enrolled in Villanova University or other college or university.
• be able to carry/push/pull 35-50 pounds.
• be able to drive a box truck (no special license required), training provided.

Perks and Compensation:

$15.00 an hour

Summer housing and meal plan are included.

All offers of employment are based upon successful completion of background screening checks.

Application period:February 4 to April 12, 2023.

Job Types: Full-time, Temporary

Pay: $15.00 - $15.01 per hour

Schedule:

• 8 hour shift
• Evening shift

Ability to commute/relocate:

• Villanova, PA 19085: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please state the college or university you are currently attending
• Are you a current college student? This is required for this position. If so, what university or college do you currently attend?

Experience:

• Customer service: 3 years (Required)

Work Location: In person